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Last Connect vs. Last Connected
What The similarly named Last Connect and Last Connected fields track different device activity. This article explains what each field means and when to use it. When/Why Use these fields when you need to understand when a device last communicated with the File...
Importing a Grafana Dashboard
What If another FileWave environment already has a useful Grafana dashboard, you can import its dashboard JSON instead of building the dashboard again from scratch. When/Why Import a dashboard when you have a trusted dashboard export from another system and wa...
Using Grafana for Data Aggregation
What Grafana dashboards in FileWave can aggregate report data, such as grouping devices by FileWave Client version or counting devices missing each patch. This article shows how to build an aggregated visualization from a FileWave report. When/Why Use data agg...
US K-12 Starter Pack
Description The US K-12 Starter Pack gives a new FileWave environment a sample device-group structure, Custom Fields, Reports, and Grafana dashboards designed for a school district. Use this pack for a new or recently configured environment. Importing it into ...
FileWave Overview - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...
How to Import a Content Pack
What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The Windows FileWave Client runs as a Windows service, so uptime, local changes, crashes, or service problems can affect whether it is available. This article provides a PowerShell example for checking a list of Windows devices for FileWave Client service...
Business/Generic Starter Pack
Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...
MSFT Defender Reporting - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...
PSExec as a Helper in Troubleshooting
What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...
Imaging Windows from a USB Drive
What Occasionally you might run into an issue with PXE boot for imaging, or just generally need to test the imaging process. The USB bootable image provided here is meant to be a workaround, or a tool of convenience, for imaging devices using the FileWave IV...
Using Native Windows Tools to Troubleshoot
What Things break, thank goodness! If they didn't all IT engineers would be out of work. But what do you do when things break? Specifically, if a FileWave client on a Windows device isn't working right, what tools are available to help? Turns out there ar...
Windows Client Health Dashboard
Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...
FileWave Windows Network Sweeper
What FileWave Windows Network Sweeper is a troubleshooting bundle for finding Windows clients that are online but not communicating correctly with the FileWave Server, then attempting a targeted repair. Typical causes include misconfiguration, user interventio...
FileWave Power/Battery Reporting
Description Content packs give you ready-made FileWave examples that combine the pieces needed for a complete workflow. You can use them as-is, adjust them for your environment, or review them to see how the content is built. This FileWave content pack reports...
Best Practice Guide: Software Update Deployment (16.0+)
What With FileWave Version 16+, the system for patching devices with Operating system updates has been overhauled, and your current workflows likely should be as well. This article will review how you can best cleanup, reorganize, and overall simplify your pa...