NAT Support for Client Monitor/Verify
What
Especially with devices being remote from a corporate or school network more and more, it is very important weFileWave can manage devices while they are remote in all ways. Version 14.5+ of FileWave introduces the ability to send a Verify command to amanaged devicedevices noeven matterwhen whatthe admin workstation does not have direct network itline-of-sight to the client. This is on.useful for remote devices behind NAT, at home, or on networks where the admin console cannot directly reach the device.
When/Why
HistoricallyUse ClientVerify Monitor tools required direct "network line-of-sight" to be able to manage devices. Chief among those tools is the ability to send a Verify, especially whilewhen testing a new payload or fileset.Fileset, troubleshooting Withcheck-in FileWave,behavior, you'llor beprompting ablea remote client to usere-evaluate thisassigned toolcontent. regardlessHistorically, ofClient whetherMonitor workflows depended on direct network reachability. Current FileWave workflows provide a remote-friendly path from FileWave Anywhere, and the client16.0+ deviceClient isMonitor NATedadds awaybroader fromNAT-compatible your admin console.monitoring.
How
It is very simple to send a Verify to any device now through FileWave Anywhere in multiple ways.
From the Devices pane youin canFileWave sendAnywhere, aopen Verifythe device action tomenu and choose Send verify command for a single device:
Or you can send a Verify to MULTIPLE client devices:
You can also select multiple devices and send athe same Verify fromcommand to the selected devices:
From an individual device managementpage, pageuse too:the Verify action in the device toolbar:
NoteClient thatMonitor notincludes alladditional troubleshooting tools beyond the Verify workflow shown here. For the current 16.0+ Client Monitor functionsbehavior, haveincluding beenNAT-compatible copiedmonitoring tothrough the FileWavenewer Anywhereconnection console at this time, but you canmodel, see device status and send a Verify. Additional features will be added over time, and this NAT support for Verify will also be added into the nativerelated adminClient consoleMonitor as well.article.