Advanced Search
Search Results
625 total results found
FileWave Automation Scripts
This article contains the scripts used by the Downloads page. The scripts are here for documentation purposes. Scripts FileWave Server Upgrade fwxserver_upgrade.sh - This script is used by the Download page fro FileWave Server upgrades on Debian. Some detai...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...
MDM Command History Content Pack
Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...
Android 500 device limit on enrollment
This article will be updated as we find out more information. As of now this issue is resolved. Last updated: April 11, 2025 What Google's Permissible Usage page has updated from no explicit maximum number of devices per project (it was a soft 1000 prior, re...
DRC INSIGHT - Cross-Website Tracking Profile
Description The DRC INSIGHT™ Online Learning System (DRC INSIGHT) is a secure, web-based system that supports and enhances the testing experience for students and educators. It is a proven and extremely reliable online testing platform, having successfully de...
IdP Redirection URL change (15.5.1+)
What In FileWave 15.5.1 there was a change to the redirection URLs used for an IdP setup in FileWave so that the 3rd URL would use port 20443 instead of the usual 443 for HTTPS. When/Why In FileWave 15.5.1 we wanted to account for servers where port 443 wa...
Apple Client Health Dashboard
Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...
Modifying IVS Init.gz for testing purposes
What With the IVS, target devices uses init.gz as the boot image over the network. For troubleshooting purposes, you may want/need to make a change to this image (for instance to change a driver file or to make some workaround). When/Why This is not an act...
Enrolling Apple devices why am I prompted for IdP login?
What When I enroll a macOS, iOS or iPadOS device a pop-up shows asking me to login to Google, Keycloak, Okta or Microsoft Entra ID (Azure) and I'm not sure why. When/Why This can happen if you setup an IdP in FileWave and enabled the "Enrollment" checkbox. ...
Mitigating Privilege Escalation in Fileset Executables
What This article reflects the behavior in FileWave 16.0.0+ When deploying Filesets in FileWave; It’s possible to include a Verification Script that runs every 24 hours (or at system restart) on Windows and macOS. You might also have a Requirements Scri...
Missing Device Message in Kiosk for macOS and Windows (16.0+)
What As a FileWave Administrator, you sometimes need a reliable method to signal that a device is no longer available for normal use. The “Missing Device” message in the Kiosk is designed precisely for this purpose. When a macOS or Windows client is flagged a...
FileWave Support Resources
These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport . Port Tester v16 On W...
macOS Malware Knowledge Base (by Stuart Ashenbrenner)
What The macOS Malware Knowledge Base, curated by Stuart Ashenbrenner, Principal macOS Security Researcher at Huntress, is a centralized collection of technical articles and detailed research covering known macOS malware families. This resource provides compr...
App-Auto-Patch for 3rd party patching (macOS)
What App-Auto-Patch for macOS is a streamlined solution from an Open Source project designed to enable user-driven patching in your environment. It leverages two FileWave Filesets: one for profile configuration and another for deploying the actual application...
Why is FileWave Support referring me to Apple Enterprise?
What In some FileWave support cases, we identify that part of the issue involves components specific to Apple products or services. Because Apple has visibility into those internal systems and behaviors that third parties cannot access, our support team may r...
SSL Certificate Management for Custom Domains (FileWave-Hosted Servers)
What This article explains how FileWave can manage SSL certificates automatically using Let’s Encrypt for customers who use their own custom DNS names (e.g., filewave.forrest.com) with FileWave-hosted servers. This eliminates the need for customers to manuall...
What is the Early Access Program?
The articles in the FileWave Early Access Program pertain to FileWave releases that have successfully passed our internal Quality Assurance (QA) process but are not yet available as a general release to all customers. These articles and resources are published...
Open Source Software included in FW v16.1.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Building Custom Clients During Early Access
The articles in the FileWave Early Access Program pertain to FileWave releases that have successfully passed our internal Quality Assurance (QA) process but are not yet available as a general release to all customers. These articles and resources are published...
Open Source Software included in FW v16.1.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...