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During provisioning of devices, Android, by default, disables the built-in System Apps.  This of course, may be undesirable. FileWave 15.3+ includes an additional custom setting to alter this behaviour. Configuring the below will impact all Android devices d...

This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileWave and Customer (the “Agreement”). The provisions of the Terms of Service resp. End-User License Agreement also apply to this SLA. A. DEFINITIONS “Designated S...

What From inception known as Device Enrolment Programme (DEP), Apple's Automated Device Enrolment (ADE) is a zero touch enrolment method for Apple devices. This article aims to cover the generic processes. When/Why Typically this process is used with new d...

The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform! In version 15.4, we are thrilled to present a range of new features and enhancements, including seamless ...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...

Description FileWave is immensely powerful but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give a leg-up in creating distributable content and are also a great way to learn by e...

What Occasionally FileWave clients (Windows devices) can have an issue that prevents them from communicating.  Typically this is related to misconfiguration, user intervention, or a previously failed upgrade.  This article and associated content gives you a t...

Description This article describes how to use the attached FileWave Fileset to install or update the Microsoft Visual C++ Redistributable (VC++). The provided Fileset ensures that the appropriate version of VC++ is installed based on the processor architectur...

Description Enrolling Apple devices involves the installation of an MDM Enrolment Profile.     Installation may be initiated by either the user or the device.  This same distinction also applies to the linking of the enrolment. Initia...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

What At times, MDM may appear slow or even worse, the MDM Enrolment Profile no longer seems to be apparent, preventing MDM management until re-enrolled.  Why Apple observed that osquery can cause such issues, depending upon configuration. osquery is a tool...

What Like to restart many devices in bulk?  API can deliver this. How The data block for posting restart commands relies upon the 'ids' of devices.  This is the Client ID as either viewed in the Client View or as shown when creating Inventory Queries with C...

Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...