Software Pack for TeamViewer

Description

FileWave is immensely powerful but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give a leg-up in creating distributable content and are also a great way to learn by example!  Each content pack is meant to be a "whole solution", putting together all of the pieces of FileWave to accomplish a goal.

This FileWave Content Pack is designed for:

Uploaded content should not overwrite any current Custom Fields, Filesets, Computer Groups, Deployments or Inventory Groups.  Any matching names should be incremented with a number (with the exception of Queries, where duplicate names are allowed).

Example view:

The Requirement Script in this pack will require alteration after uploading the pack.  Please see the information regarding Launch Arguments in the Notes section for full details.

What is in this Content Pack

All Content Packs contain selectable items, not everything need be selected.

This content pack provides:

Custom Fields:

"Custom Fields" are a terrific way to extend the "inventory attributes" of devices.  Included in this content pack:

Device Groups:

Static and Smart Groups are a tool for organising your devices.  Included in this content pack:

Filesets and/or Fileset Groups:

Filesets are the distributable content and Fileset Groups assist organising like-minded filesets.  Included in this content pack:

Deployment(s):

Deployments "assign" Filesets to devices.  Included in this content pack:

Example:

Note that Content Packs DO NOT automatically assign devices or device groups to deployments (for safety reasons).  After sufficient testing, edit the deployment, adding desired targets of devices or device groups.

Any device groups created by the pack could be used as targets, if deemed appropriate.

Reports (aka Inventory Queries):

Reports are a great way of measuring the effectiveness of distributing content and can be used for all sorts of compliance purposes as well.  Trust, but verify is what reports are all about.  Included in this content pack:

Dashboards:

Dashboards, a feature of FileWave Anywhere, build upon reports and are an incredibly powerful tool for showing aggregated data in charts and graphs.  Included in this content pack:

Example:

Ingredients

• FileWave Central Admin & Credentials; packs must be ran on the device with FileWave Central installed

• Base64 API Token; available from Manage Administrators view within FileWave Central

Download the pack to match the OS of the device being used to upload the pack:

xattr -rd com.apple.quarantine <path to unzipped folder>

Directions

1. Download and unzip the above content pack

2. Run the 'FileWave Uploader' app, using appropriate credentials
3. Before selecting 'Upload', choose the desired items from the displayed tabs
4. Once completed, verify newly added content
5. If applicable, import the Dashboard (linked file reported in 'FileWave Uploader' app)

Example, showing path to a generated Dashboard file for TeamViewer:

Dashboard:

    Dashboard file created: /Users/sholden/Downloads/Demo Downloads/TeamViewer/cache/dashboards/DR_TeamViewer.json

Sample Screenshots

Dashboard Examples:

Notes

Requirement Script

This TeamViewer Installer Fileset uses a Requirement Script to ensure any included Profiles are installed before the attempt to activate.  This is achieved by way of checking for the existence of the Profile by its Profile ID.

The FileWave Upload tool generates a new unique identifier and inserts this into the Profile ID prior to upload to prevent Profile ID clashes.  The TeamViewer Installer Fileset cannot be aware of this new Profile ID.

To address this, open the Fileset by double clicking on the Fileset and with the 'check_tv_profile.sh' Requirement Script highlighted, click the Get Info button:

From the window opened, select the Executable tab.  Two Profile IDs will be apparent in the Launch Arguments list.  These may be removed and a new Profile Payload ID entered instead.

To identify the new Profile ID, open the uploaded Profile from the same Fileset Group by double clicking the Profile Fileset. Highlight the ID, as per the below example and choose to copy:

This value should be added as a new Launch Argument.  Use the '+' button in the Launch Argument view to add this ID.

One completed, the pack is ready for deployment.

Other

Content packs may be freely edited. 

Consider reviewing provided packs to get a feel for how each element fits together before modifying

The pack will attempt to handle interruption of communication, where the server may be busy either before or during the uploading of material.  However, this tool does not have the power to work directly with current server tasks.  Additionally, it was not written by the FileWave development team, but by Professional Services and the coding expertise may be comparatively lacking.  For this reason, it may be prudent to avoid Update Models (for example), whilst the tool is uploading.

Only use Content Packs directly downloaded from FileWave.  It is the responsibility of those using the pack to ensure all is well through testing, before deploying to users devices.

Unfortunately, the FileWave Uploader Application does not check password in advance, nor does it time out if it is wrong.  If Fileset upload is taking an unexpectedly large time, it may mean the password was entered incorrectly.  Note it will be an expectedly long time if the Fileset is large.

Related Content

• How to Import a Content Pack
• Getting an API Token
• Importing a Grafana Dashboard
  
• Content Packs
• More Info on how to use:
  • Custom Fields
  • Client Group Structure
  • Inventory Reports
  • Custom Dashboards
• TeamViewer KB