FileWave Version 14.10.1 (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions

FileWave Management Suite

The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform!

For anyone upgrading, there are 2 essential elements to be aware of before upgrading:

   * If you are upgrading from less than version 14.8, expect longer than normal upgrade times (one time process)
   * A new port (TCP 20124) for notifications has been added in 14.10.1 and others had been added in prior releases. You may need to add new firewall rules. (read more)
   * FileWave has completed the migration to TeamViewer and "Observe Client" is fully removed

Additionally, there are several deprecation and decommission notices currently active, which you will find within the "Features and Updates in this Release" section.  

Your existing FileWave Server must be version 13.3.1 or higher before you can upgrade to FileWave 14.7.2 and then from 14.7.2 you can upgrade to 15.0.1.  The minimum memory requirement for FileWave 14+ is 8GB.

Supported Versions

Supported Versions

FileWave Official Version Support

FileWave development teams officially support two major versions at any time, N and N-1. For example, If we assume that the most recent version of FileWave is 14.9.x, then we will officially support versions 14.9.x and 14.8.x. Releases for major versions of FileWave occur roughly every quarter.

What does "officially support" mean? Officially supporting these versions means that we will investigate bug reports in these versions and patch issues that are significant. We will not produce patches for earlier versions than N-1, as this means allocating development resources to problems that are already potentially resolved instead of investing those resources into furthering the product. In short, if an issue is found in a version earlier than the officially supported versions, then remediation for the issue will be in the form of an application upgrade, or a patch to that more recent version.

This does not mean that you can't contact our support teams about an earlier version. They will, to the best of their ability, help you with older versions of the software but they will stop short of escalating tickets to our development teams and will likely recommend an upgrade so that you are getting the latest features and bug fixes.

Compatibility

A Note on Compatibility

A note on the Compatibility charts:  There are several states of compatibility for FileWave clients:  

  • "Compatible" (the first table) indicates that we have run QA regression tests against these operating system versions, and they are fully supported
  • Not being on the Compatibility chart (such as macOS 11) does not mean that platform is not supported...it just means we did not actively test against it, but we do expect it to function
    • Support of any issues experienced specifically on these platforms would be considered on a case-by-case basis (but these cases are exceedingly rare)
  • "Legacy" versions mean that we don't test, but we do provide a retro-version of a client so that the device can still report in  
    • There is NO support for these platforms beyond the availability of the older client, and in almost all cases these are for OSes that are no longer supported by the developer in question
  • Lastly, items do fall out of support, such as Windows XP and probably soon the older Android APK client as examples, but we always include these items in our release notes

An additional note on third-party software inclusion, such as TeamViewer:

  • Partnerships we have with third party providers have their own set of system requirements for those released applications.  We test against their most recent versions, and support of those applications is limited to third-party vendor specifications. 
FileWave Server Platform Support

fwserver-icon.pngFully Tested by QA

  • macOS 12, 13 (Intel and Apple Silicon)
  • Linux CentOS 7.9 x86_64

Expected to work

  • macOS 10.15, 11 (Intel and Apple Silicon)
FileWave Clients Platform Support

fwclients-icon.pngFully Tested by QA

  • macOS 12, 13 (Intel and Apple Silicon)
  • Windows 10 (Ent/Pro 21H1 and above), 11 (Ent/Pro 21H2 and above)

Expected to work

  • macOS 10.15, 11 (Intel and Apple Silicon)

Legacy

FileWave Mobile Clients Platform Support

fwmobile-icon.pngFully Tested by QA

  • iOS 15, 16
  • iPadOS 15, 16
  • tvOS 15, 16
  • Android 12, 13 (EMM Client)
  • Chromebook

Expected to work

  • iOS 13, 14
  • Android 8 to 11 (APK/EMM)

Legacy

FileWave Central (Native) Platform Support

fwmobile-icon.pngFully Tested by QA

  • macOS 12, 13 (Intel and Apple Silicon)
  • Windows 10 (Ent/Pro 21H1 and above), 11 (Ent/Pro 21H2 and above)

Expected to work

  • macOS 10.15, 11 (Intel and Apple Silicon)
FileWave Booster Platform Support

fwbooster-icon.pngFully Tested by QA

  • macOS 12, 13 (Intel and Apple Silicon)
  • Windows 10 (Ent/Pro 21H1 and above), 11 (Ent/Pro 21H2 and above)
  • Linux CentOS 7.9 x86_64
FileWave Imaging Virtual Server Platform Support

fwivs-icon.png

The FileWave Imaging Virtual Server (IVS) is a special appliance that provides imaging support for Windows 10 and 11 UEFI and non-UEFI devices.

The IVS appliance is CentOS 7.9 based and can be run on:

  • VMWare VSphere ESX installations
  • VMWare Fusion
  • VMWare Player and Workstation
  • Virtual Box

Historically the imaging appliance also supported macOS imaging, but the process for imaging Macs has changed from macOS 10.13.  If you are interested in imaging macOS devices, please read the Imaging in the age of High Sierra article for macOS 10.13 (and beyond) support.

Features and Updates in this Release

FileWave Management Suite
  • Deployments in FileWave Central: 
    • Deployments are now visible in Native Admin Console. Deployments are mostly read-only in this release: it is possible to delete deployments, but not to edit existing ones or create new deployments.

image.png

  • Force reboot:
    • There is a new option for reboot for a Fileset to forcibly restart the client 2 minutes after the Fileset has been installed. This should be used only when required because open documents may not be saved.

      image.png


  • Help Menus:
    • In Anywhere and Central, the Help menus now include links to the KB, Foundry, Discord, and Alliance Forums.
  • Quality/Stability:
    • A great deal of extra effort was placed this go-round on correcting some long standing bugs and defects that we hadn't been able to get to prior. 
Apple-Specific Changes