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Importing and Exporting Custom Field Files
Starting in FileWave version 13.1 you can import and export custom field definitions. This is ide...
Opening FileWave Central (Admin) in a Specific Language (macOS)
What FileWave Admin will automatically use the language, if supported, set on the workstation at...
Evolution of OS Updates on Apple devices (15.3+)
Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite...
Customer Technical Support
Contacting Support Do you require technical assistance or have any questions? We recommend using...
Customer Success
If you need assistance with updating your contact information, obtaining information, quotes, inf...
FileWave Product Management
At FileWave, Product Management plays a key role in determining the trajectory of our solutions. ...
Apple MDM OS Software Updates
What All MDM configured devices will report and receive Software Updates via MDM. This is the sa...
Automatic updating of iOS/iPadOS Kiosk (15.3+)
What The New App Portal in FileWave 15.3.0 represents a significant upgrade designed to enhance ...
Resolving “Login failed: User sync failed” Error in Grafana
What This article addresses the issue of encountering a “Login failed: User sync failed” error w...
FileWave Kiosk displays Company Information
Description As an enhancement to the FileWave Kiosk / App Portal on macOS, Windows, and iPadOS/i...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow rem...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk may show 'Package Updates' for associated PKG Filesets where older PKGs are al...
App Portal on iOS/iPadOS devices that don't support the application (15.3+)
What If you have an iOS/iPadOS device that is older than what is officially supported by FileWav...
Applications Preventing Reboot (macOS/Windows)
Description Before the FileWave client reboots a computer, where the Fileset properties are set ...
Exporting & Importing Inventory Queries
Description As of FileWave version 15.4, it is now possible to export and import Inventory Que...
Troubleshooting Errors with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. No...
Installing a package with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. No...
Microsoft WinGet Overview
What Microsoft Windows Package Manager, known as WinGet, is a tool that simplifies discovering, ...
How to set FileWave Server components to debug mode
For troubleshooting purposes, it may be useful to set the FileWave server to debug mode. When tro...
Configuring FileWave Server Basic Preferences
This section covers the basic FileWave preferences of General, Organization Info, Kiosk, Inventor...