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PSExec as a Helper in Troubleshooting

FileWave Client Troubleshooting

What The PS Tools from Microsoft (from SysInternals)  are a terrifically powerful tool to help y...

Updated 3 months ago by Tony Keller

FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows

FileWave Client Troubleshooting

What The FileWave client, available for both macOS and Windows, allows administrators to verify ...

Updated 3 months ago by Josh Levitsky

Using PowerShell to Remotely Check the Windows FileWave Client Status

FileWave Client Troubleshooting

What The FileWave Client on Windows is like any other software service...the service can be impa...

Updated 3 months ago by Josh Levitsky

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and bey...

Updated 3 months ago by Josh Levitsky

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In...

Updated 3 months ago by Josh Levitsky

Configuration (PSImage)

PSImage - Alternative Windows Imaging Deployment and Workflow (PSImage)

PSImage is not supported by FileWave Support so please do not submit tickets with them about it. ...

Updated 3 months ago by Josh Levitsky

How to Force a Reboot of macOS or Windows Devices after Installing a Fileset in FileWave v14.10+

Filesets / Payloads

What The Force Reboot feature is a new functionality that is available in FileWave v14.10.0. Thi...

Updated 3 months ago by Josh Levitsky

Self-Service Kiosk Overview

Kiosk

FileWave supports two methods of distributing content. The first is direct interaction from the F...

Updated 3 months ago by Josh Levitsky

FileWave Client notification for zsh running in the background

FileWave Client Troubleshooting

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now runn...

Updated 3 months ago by Josh Levitsky

FileWave Client Rename Behavior

FileWave Client Troubleshooting

Renaming a desktop client in the admin console will now change the Client Name inventory field to...

Updated 3 months ago by Josh Levitsky

Clearing FileWave Client Certs

FileWave Client Troubleshooting

In some situations, you may want to explicitly make the server clear and revoke a client certif...

Updated 3 months ago by Josh Levitsky

When does the inventory client run scans?

FileWave Client Troubleshooting

Inventory The FileWave Client runs an inventory scan at startup, every time you execute a verify...

Updated 3 months ago by Josh Levitsky

Using PsExec to Remotely Restart the FileWaveWinClient Service

FileWave Client Troubleshooting

What Using PsExec to remotely restart the "FileWaveWinClient" Windows service allows you to remo...

Updated 3 months ago by Josh Levitsky

Nudge for macOS Software Updates

Software Updates (Apple)

What Nudge is a tool designed for macOS Big Sur 11 and later.  It is a multi-linguistic applicat...

Updated 3 months ago by Andrew Kloosterhuis

FileWave Knowledge Base AI Assistant

Community Engagement

Who is Dave? An AI-powered assistant from wonderchat with full knowledge of the FileWave Knowled...

Updated 3 months ago by Josh Levitsky

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved ...

Updated 3 months ago by Josh Levitsky

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  ...

Updated 3 months ago by Josh Levitsky

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kio...

Updated 3 months ago by Josh Levitsky

FileWave App Portal for iOS (IPA Install)

Kiosk

For FileWave 15.3.0+ please note that the IPA is automatically deployed. Once 15.3.0 is released ...

Updated 3 months ago by Josh Levitsky

Apple Silicon M1 / M2 Native Client Support and Rosetta

macOS

What 14.8+ FileWave Client PKG installer now installs a native M1 or M2 client, negating the nee...

Updated 3 months ago by Andrew Kloosterhuis