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Managing FileWave Administrators
FileWave supports tiered administration so you can create additional administrators in order to s...
Retiring a device from FileWave
Use this article as the starting point when a device is leaving FileWave management, being reassi...
Root Trusted SSL Certificate (Using and Renewing)
Description To communicate with devices, a certificate is required. Our recommendation is for a ...
Uninstall the FileWave Client on macOS
Use these uninstallers when you need to remove the FileWave Client from macOS computers before ar...
Uninstall the FileWave Client on Windows
Use this Fileset when you need to uninstall the FileWave Client from Windows computers before arc...
Removing ChromeOS / Chromebook devices
Use this page when a Chromebook should be reassigned, retired, sold, disposed of, or removed from...
Disable Chrome OS in FileWave
Use this workflow when you need to remove the Google OAuth token from FileWave and stop ChromeOS ...
Removing Android Devices
Use this page when an Android Enterprise device should be wiped, reassigned, retired, or removed ...
Archiving Clients
Archive a client when you want to stop active management while keeping the device record and hist...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are ChromeOS reset actions you can send from FileWave. Powerwash re...
Forcing wiped ChromeOS devices to re-enroll (15.3+)
What By default, wiped ChromeOS devices automatically re-enroll into your account without users h...
Chromebook Management
FileWave syncs Chromebook data from Google Admin Console so you can view Chromebook inventory alo...
Part 3: Setting up the Portal App
What Your Windows MDM integration uses an application that you create in the Microsoft Entra admi...
BitLocker Management for Windows 10 and 11
Description This Compliance Pack helps you report on BitLocker status and, when assigned, enable ...
Applications Preventing Reboot (macOS/Windows)
Description When a Fileset requires a reboot, the FileWave client can warn the user to "Quit All ...
Custom Fields
Extend Inventory even more? Check. Custom Fields let you add organization-specific inventory data...
Apple VPP/ADE Volume Content Terms
What happens when Apple updates Volume Content Terms? Apple periodically updates terms for Apple ...
Adobe Air (Windows EXE)
Description Use this recipe when you need to deploy the Adobe AIR runtime to Windows devices with...
Deploying iOS Applications to macOS Devices Using FileWave
What FileWave can associate iOS app Filesets with compatible macOS devices. If Apple allows the a...
Backup Procedures for FileWave Hosted Servers
What This article explains what FileWave backs up for Hosted FileWave Servers, how often those ba...