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Retiring a device from FileWave

FileWave Client Offboarding Clients

Whether selling or removing devices that no longer function or are beyond use, it may be necessar...

Updated 6 months ago by Sean Holden

Chromebook Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

Before beginning the setup of the Chromebooks, we must first provide you with a temporary Activat...

Updated 6 months ago by Emma Ainsworth

Android System Apps

Android

During provisioning of devices, Android, by default, disables the built-in System Apps.  This of ...

Updated 6 months ago by Sean Holden

Android Lost Mode

Android

What Android Lost Mode is a security feature in FileWave’s Enterprise Mobility Management (EMM) ...

Updated 6 months ago by Andrew Kloosterhuis

Android devices with multiple policies

Android

What Android Policies can be used to manage settings on Android devices. For a list of some of t...

Updated 6 months ago by Josh Levitsky

Android EMM Global Default Policy Change (14.9+)

Android

What Prior to version 14.9 of FIleWave, Password and Keyguard policies were included automatical...

Updated 6 months ago by Josh Levitsky

Android apps are not installing immediately

Android

What As an administrator, you use FileWave to send a policy to an Android device.  This policy w...

Updated 6 months ago by Josh Levitsky

Android EMM Policies and Permissions

Android

Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. P...

Updated 6 months ago by Josh Levitsky

Deploying Google Play Apps

Android

Follow this guide to deploy Google Play apps to you EMM (Enterprise Mobility Management) enrolled...

Updated 6 months ago by Josh Levitsky

Geofencing

Android

What In FileWave 14.1+ you are able to make policies for FileWave endpoint devices to specify wh...

Updated 6 months ago by Josh Levitsky

Embed WiFi in EMM Enrollment QR

Android

If you have a Google Policy Fileset with Network information in it. You can select it when you ge...

Updated 6 months ago by Josh Levitsky

Google Play Store Errors

Android Troubleshooting

Android EMM Google Play store errors If you see a 403 error (Figure 1.1): Server error; FileWav...

Updated 6 months ago by Josh Levitsky

Android EMM Zero-Touch Enrollment

Android

What Android Zero Touch Enrollment (ZTE) is a method for automatic device enrollment based on th...

Updated 6 months ago by Josh Levitsky

Android EMM Known Issues

Android Troubleshooting

Functionality Issue Notes Reference Enrollment of more than 500 devices is bloc...

Updated 6 months ago by Josh Levitsky

Apple Push Notification Service

Certificates APNs

What Like to know a new message has been sent? Want to see how many messages are unread from ...

Updated 6 months ago by Sean Holden

APNs Certificate Creation & Renewal on Windows Computers

Certificates APNs

Description The following guide provides the steps to create and renew an APNs certificate using...

Updated 6 months ago by Josh Levitsky

APNs Certificate Creation & Renewal on macOS Computers

Certificates APNs

Description Apple Mobile Device Management (MDM) requires an Apple Push Notification service (AP...

Updated 6 months ago by Sean Holden

Apple Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

Now that we have the FileWave basics taken care of, let us start integrating the Apple services i...

Updated 6 months ago by Sean Holden

Apple General Settings (APN)

FileWave Anywhere Help Menus View - Sources

What At the very top of the Sources View for Apple services, you will find some overall settings...

Updated 6 months ago by Sean Holden

Background Tasks (DDM status - macOS)

DDM (Apple)

What FileWave has integrated Apple’s Declarative Device Management (DDM) capabilities to enhance...

Updated 6 months ago by Josh Levitsky