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View - Devices Overview

FileWave Anywhere Help Menus View - Devices

What The Devices view ( ) is the main FileWave Anywhere area for enrolled devices. Use it to open...

Updated 2 days ago by Josh Levitsky

1.5 Dashboard Panel/Widget Layout

Dashboard (Grafana) 1.0 Dashboard Basics

What Dashboard panels/widgets can be moved and resized so the dashboard shows the most useful inf...

Updated 2 days ago by Josh Levitsky

Referencing Launch Arguments in Scripts

FileWave General Info Scripting

Description Scripts run by FileWave can receive Launch Arguments. The arguments are supplied by F...

Updated 2 days ago by Josh Levitsky

Classroom – What we don’t support

Apple Classroom

FileWave Classroom assigns a cart to a whole class. It cannot split one cart between the first 10...

Updated 2 days ago by Josh Levitsky

Customer Technical Support

Community Engagement

Customer Technical Support is the right place for break/fix issues with FileWave. If something is...

Updated 3 days ago by Josh Levitsky

Chromebook Management

ChromeOS

FileWave syncs Chromebook data from Google Admin Console so you can view Chromebook inventory alo...

Updated 3 days ago by Josh Levitsky

Understanding Free Space on APFS Volumes

macOS

What This article explains why free space on APFS volumes can look different from free space on o...

Updated 3 days ago by Josh Levitsky

What is the difference between Revert and Restore?

FileWave Central / Anywhere Troubleshooting

Problem You need to undo FileWave model changes, but Revert to Last Model and fwcontrol server r...

Updated 3 days ago by Josh Levitsky

Kiosk Package Updates Category (macOS PKG)

Kiosk

Description Kiosk can show Package Updates for associated PKG Filesets when an older version of t...

Updated 3 days ago by Josh Levitsky

1.3 FileWave Provided Dashboards

Dashboard (Grafana) 1.0 Dashboard Basics

What FileWave includes several default dashboards. Some are useful for day-to-day admin checks, w...

Updated 3 days ago by Josh Levitsky

Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate

Network Imaging / IVS Troubleshooting Imaging

What After upgrading FileWave Server, IVS, and clients, imaging may fail when the environment use...

Updated 6 days ago by Josh Levitsky

2.1 Creating Your Own Dashboard

Dashboard (Grafana) 2.0 Custom Dashboards for Beginners

What FileWave dashboards can be customized. You can start with the included dashboards, then buil...

Updated 6 days ago by Josh Levitsky

Could not create the /Volumes/XYZ directory error when opening client info

FileWave Central / Anywhere Troubleshooting

Problem Client Info may show a "Could not create the directory" error when its last Export Curren...

Updated 6 days ago by Josh Levitsky

Edit Device Fields

FileWave Anywhere Help Menus Device Actions

What A device record can include both built-in inventory fields and custom fields. When/Why Use t...

Updated 6 days ago by Josh Levitsky

Update your apps to the latest Firebase Cloud Messaging APIs and SDKs

Google General Info

What Google notified Firebase customers in December 2023 that legacy Firebase Cloud Messaging (FC...

Updated 6 days ago by Josh Levitsky

Chrome OS: FileWave Inventory Extension Behavior (FAQ)

ChromeOS

What The FileWave Chromebook Inventory extension collects Chromebook inventory details that are n...

Updated 1 week ago by Josh Levitsky

Viewing Reports

FileWave Anywhere Help Menus View - Reports

What Opening a report lets you view the report results. When/Why Use this view when you need to i...

Updated 1 week ago by Josh Levitsky

FileWave Knowledge Base AI Assistant

Community Engagement

Who is Dave? Dave is the FileWave KB AI assistant powered by Wonderchat. It uses FileWave KB cont...

Updated 1 week ago by Josh Levitsky

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enab...

Updated 1 week ago by Josh Levitsky

Adding Devices

FileWave Anywhere Help Menus View - Devices

What This page shows devices awaiting enrollment and lets you create placeholders. You can also s...

Updated 1 week ago by Josh Levitsky