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What The Send Verify command is one of the most frequently used commands because it is such an excellent way to find out "Is stuff working?" When/Why This command sends a series of inventory requests to the device in question.  Basically we are asking the d...

What Tracking Mode controls whether FileWave requests location information from a managed device. Location availability depends on the device platform, enrollment type, operating-system privacy controls, and user choices on the device, so results can vary. Whe...

What The command name of "Wipe Device" is probably warning enough, but this command is a destructive command to erase the current device.  In v14 of the WebAdmin, this command is restricted to iOS devices. When/Why With iOS devices, the Wipe command is the ...

What FileWave Anywhere can send a Wipe command to Windows devices that are enrolled through Windows MDM. Windows MDM is separate from a standard FileWave Client (fwcld) enrollment; for enrollment context, see Manually enrolling a device into FileWave Windows M...

What Use the Groups pane on the left side of Devices to move around the device tree and change which devices appear in the list. When/Why You will use group navigation constantly in Devices. It is the quickest way to move between locations, departments, smart ...

What The individual device view is a detailed level view of all pertinent details about any individual device.  The URL for this view is always going to be in the form of https://my.server.address/devices/<fw_device_id>/info.  This deep url allows you to easi...

What The Tree/List View option in the Devices view changes how FileWave Anywhere displays the selected group. Tree view shows the selected group and its immediate contents, while List view flattens the selection so you can focus on devices in the selected grou...

What Groups and Smart Groups are core organizational tools in FileWave. They let you work with devices by purpose, department, location, platform, deployment need, or any other structure that matters in your environment instead of managing everything one devic...

What Profiles and Policies are conceptually the same. They are used to manipulate the configuration of a device using a standard framework. When/Why You can create Apple Profiles, Windows Profiles, Google Policies, and FileWave Policies on the Create Config...

What Apple profiles let you control settings, features, and restrictions for iOS, iPadOS, macOS, and tvOS devices. When/Why Use profiles for initial setup, requested restrictions, and ongoing configuration changes. Common examples include Wi-Fi settings, camer...

What We can edit profile payloads in the WebAdmin, change payload properties for all other payload types and do some basic reporting in the Payload view. When/Why Editing a profile is straightforward, but we can do more than that in the payload view.  We ca...

What FileWave Anywhere script editor allows you to interactively edit script content in any payload that allows scripts. When/Why We'll use this feature any time we want to make a quick edit to a script within a payload.  If we need to make extensive change...

What Apart from editing payloads, you can also move them to another location and remove them entirely. When/Why Typically we'll want to move payloads whenever we are reorganizing in general, or we just did something silly like create a payload in the wrong ...

What Payload groups are used to generally organize payloads and to mass assign payloads to groups of devices. When/Why We'll use these groups whenever things get a little bit messy.  They can be very helpful to organize and we highly recommend that you don'...

What Of course, FileWave provides an editor to create configuration profiles from scratch.  But, you can also import pre-existing configuration profiles (.mobileconfig). When/Why If you have already created a profile or another system created a profile for ...

When managing mobile devices, install a trusted SSL certificate on the FileWave Server. The server SSL certificate is configured in FileWave Central > Preferences > Mobile. If you generated the Certificate Signing Request (CSR) on a Windows-based system and co...

Self Signed certificate renewal Renewing MDM self-signed certificate can be done if the current certificate has to be changed: the certificate is or is about to expire the certificate is not or will not be trusted by devices anymore The main issue with...

Description For simplicity, we should recommend Renewing with an Official SSL certificate or Let's Encrypt Setup for FileWave Server (Debian) Using a self-signed certificate is strongly discouraged for a production server. Information A self-signed certifi...