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FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...
Importing FileWave Virtual Appliance - Hyper-V
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...
Setting up the IVS (Imaging Virtual Server)
Guide for Networking Imaging with FileWave The following steps will assist you in the setup and implementation of your Imaging Virtual Server (IVS)If you already have your Imaging sever up and running please look at these guides for how to image Windows device...
Force Enable Notifications on iOS and macOS for FileWave Kiosk
What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS and iOS/iPadOS devices, administrators can deploy an Apple Profile that forces notifications for the relevant Kiosk app bundle identifiers....
Default TCP and UDP Port Usage
FileWave software uses the below-listed TCP/IP ports. These are default settings and may be configured to listen on different ports if required. Consider FileWave Server should not have IPv6 enabled for the best experience. Port Testing Please consider downloa...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. Scope: This article covers upgrade fileset deployment, redeploy, and Windows import/extraction issues. If the Windows upgrade fi...
FileWave Version 15.5.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
FileWave Version 15.5.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
FileWave Version 15.5.2 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Setting the Primary Colour, Name and Logo in Kiosk/App Portal (16.0+)
What This article provides step-by-step instructions for configuring the new Kiosk2 and App Portal introduced in FileWave 16.0, including how to set a primary colour, name, and logo for the App Portal / Kiosk on FileWave v16.0+. When/Why For brand consistency,...
FileWave Known Issues
Here you will find known issues in FileWave along with workarounds. FileWave v16.3.x Known Issues Issues with FileWave 16.3.0 and higher until, but not including 16.4.0. While not version specific but worth noting. This will be the case on any version of FileW...
Last Changed Inventory Field
What The “Last Changed” inventory field records when a device’s inventory data changed or when the device last reported inventory. It was added in FileWave 15.5.0 and is useful for reports, API sync jobs, and troubleshooting stale inventory. When/Why The “Last...
FileWave Firewall Scripts for Windows
Summary FileWave installers leave Windows Firewall settings untouched by default. This historical article provides scripts that add Windows Firewall rules for FileWave Windows components when needed. FileWave 15.5 added these firewall changes to the normal cli...
FileWave Server Setup
What server type is best for me? The first step to begin your FileWave Evaluation is to determine your FileWave Server hosting preference. FileWave offers both a Cloud-Hosted server and an on-premise virtualized server appliance for either Hyper-V or VMWare. C...
Apple Device Management - DDM Configurations
What Declarative Device Management (DDM) is Apple’s modern device-management model. FileWave 15.5 introduced DDM Configurations and Assets; FileWave 16.4 expands the built-in configuration editors and adds JSON import and export for Apple declarations. DDM mov...
Windows 64-Bit Client and Fileset Behavior
What With the release of FileWave 15.5, significant changes have been made to enhance security and performance on Windows platforms. FileWave now relies on updated open-source components, notably Qt 6, which supports only 64-bit operating systems. This shift m...