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Use 2FA or MFA with FileWave
Question Can FileWave use two-factor authentication (2FA) or multi-factor authentication (MFA) for FileWave Central, FileWave Anywhere, and device enrollment? Answer Yes. FileWave can use the MFA policy from a supported single sign-on provider through FileWave...
Organize Devices with Client Groups
Plan your Client group structure A clear group structure makes device targeting easier to understand and maintain. This article covers standard groups, FileWave Smart Groups, LDAP-based Smart Groups, and clones for organizing Client devices around enrollment, ...
Store BitLocker Recovery Keys in a FileWave Custom Field
This recipe uses a FileWave Custom Field client script to report the BitLocker recovery key for each protected Windows volume. Use it when you do not already escrow recovery keys in Microsoft Entra ID or another approved system. Recovery keys are sensitive, so...
Configure Windows Client Booster Settings with a Script
What this script configures Windows clients can receive up to five Booster addresses and ports through a Superprefs Fileset or the batch script below. Use the script when you need a Fileset to write explicit Booster entries into the FileWave WinClient Registry...
TeamViewer integration overview
What FileWave's TeamViewer integration starts remote support sessions for managed devices. It replaced the legacy Observe Client workflow and supports attended or unattended access when the platform setup and FileWave Client permissions allow it. When to use i...
Start a TeamViewer Remote Session
What A FileWave administrator can start a TeamViewer remote support session from a supported device record after the TeamViewer integration, client permissions, and administrator permissions are configured. When to use it Start a session when a technician need...
Manually Enroll a Windows Device in FileWave MDM
What This workflow manually joins a supported Windows device to Microsoft Entra ID and triggers automatic MDM enrollment to FileWave for a user who is in the configured MDM scope. When to use it Use manual enrollment for a pilot device or to verify the Microso...
Find WinGet Packages in FileWave Central
What FileWave Central can search the WinGet repository and create a Windows Fileset from the package you select. Before you create the Fileset Confirm the package name, identifier, and publisher before deployment. Search results can contain similarly named pac...
Move a Fileset to Another Group
What The Move To... command moves a Fileset into another Fileset group without dragging it through the Filesets list. When to use it Use Move To... when a long Filesets list makes drag and drop slow or when you want to choose the destination group explicitly. ...