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FileWave Server Repair Permissions
What When migrating a server or simply moving files around or trying to restore from a backup you can inadvertently set the ownership or permissions incorrectly on the FileWave Server. This can lead to services not starting or the database being inaccessible...
Apple MDM Command History
What Any Apple devices that are MDM enrolled should receive MDM Requests. Each Client Info lists the requests for that device. Why MDM Command History exists to display all requests queued and sent to devices, along with the result of those requests; addit...
Truce Family integration with FileWave
What TRUCE Family on FileWave is a dynamic device management solution designed to balance smartphone use in schools and at home. It allows schools and parents to customize and control access to apps and services based on location, activity, and time, ensuri...
OTRS integration with FileWave
What The integration between OTRS and FileWave unifies IT ticketing and multi-platform device management into a single, efficient platform. This collaboration enhances automation, reduces manual processes, and ensures real-time data accuracy, all while stre...
Script Best Practices
Description Tips and tricks for running Filesets with scripts Don't put passwords in scripts The scripts are stored locally on devices. For security reasons, usernames and passwords should not be included within the body of scripts. For example: Example:...
Importing FileWave Virtual Appliance - Hyper-V
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...
FileWave Identity Provider (IdP) Integration Overview
What Identity Provider (IdP) integration can be key to meeting security requirements from your InfoSec team, and ease-of-use requirements for your customers. IdP solutions allow your customer to have only one set of credentials, and to use them anywhere. Fi...
Return to Service feature for tvOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
Transitioning to 64-bit Architecture in FileWave 15.5 for Windows
What With the release of FileWave 15.5, significant changes have been made to enhance security and performance on Windows platforms. FileWave now relies on updated open-source components, notably Qt 6, which supports only 64-bit operating systems. This shift ...
Apple Customise User Access in ASM/ABM
What A new feature for iOS 17, iPadOS 17, and macOS 14 from Apple, Customise User Access controls Managed Apple IDs access to Apps and services. Requires either Apple School or Business Manager Access control includes: iCloud and App FaceTime and iMessa...
Windows Imaging in FileWave 15.5+: Secure NFS Tunneling and Fallback Options
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
API Improvements in FileWave v15.5.0
What FileWave 15.5.0 has introduced new as well as improved public API endpoints to facilitate seamless integration with external services. These endpoints allow users to fetch results of stored inventory queries and execute ad-hoc inventory queries via the P...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
Signed Apple Profiles
What With the release of FileWave 15.5, all configuration profiles deployed to Apple devices are now automatically signed. Profile signing enhances security by verifying the authenticity and integrity of the profiles, ensuring they haven’t been altered or tam...
Apple Profile: System Logging
What The System Logging Profile is a new feature added to the Profile Editor in the web interface, mirroring the functionality available in Central Admin. This profile empowers administrators to configure system logging settings on macOS devices, including en...
Apple Profile: ACME Certificate
What The ACME Certificate profile is a new Apple Profile component introduced in FileWave 15.5.0 and above. This feature allows administrators to configure and manage ACME (Automatic Certificate Management Environment) certificates on Apple devices directly t...
Apple Profile: Apple Intelligence
What Apple has introduced new controls that allow Mobile Device Management (MDM) solutions to manage and restrict the use of Apple Intelligence features on managed devices. Starting with FileWave 15.5.0, administrators can configure these settings within the ...
Background Tasks (DDM status - macOS)
What FileWave has integrated Apple’s Declarative Device Management (DDM) capabilities to enhance the monitoring of background tasks on macOS devices. This new feature allows administrators to receive detailed reports on the background tasks that are present. ...
Apple Device Management - DDM Assets
What In FileWave 15.5, a new feature called Assets has been introduced to enhance Apple’s Device Declarative Management (DDM). Assets are reusable components that can be shared among different configurations. They allow administrators to create common setting...
Last Changed Inventory Field
What We’ve added a new “Last Changed” field in FileWave Inventory starting with version 15.5.0. This field records the date and time when any custom or built-in field value is updated for a client or when the client reports to the inventory. When/Why The “L...