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53 total results found

FileWave Server Repair Permissions

FileWave Server

What When migrating a server or simply moving files around or trying to restore from a backup  you can inadvertently set the ownership or permissions incorrectly on the FileWave Server. This can lead to services not starting or the database being inaccessible...

FileWave Version
15.5.x

Apple MDM Command History

Apple General Info Apple MDM

What Any Apple devices that are MDM enrolled should receive MDM Requests.  Each Client Info lists the requests for that device. Why MDM Command History exists to display all requests queued and sent to devices, along with the result of those requests; addit...

FileWave Version
15.5.x

Truce Family integration with FileWave

Integrations

What TRUCE Family on FileWave is a dynamic device management solution designed to balance smartphone use in schools and at home. It allows schools and parents to customize and control access to apps and services based on location, activity, and time, ensuri...

integration
FileWave Version
15.5.x

OTRS integration with FileWave

Integrations

What The integration between OTRS and FileWave unifies IT ticketing and multi-platform device management into a single, efficient platform. This collaboration enhances automation, reduces manual processes, and ensures real-time data accuracy, all while stre...

FileWave Version
15.5.x
integration

Script Best Practices

FileWave General Info Scripting

Description Tips and tricks for running Filesets with scripts Don't put passwords in scripts The scripts are stored locally on devices.  For security reasons, usernames and passwords should not be included within the body of scripts. For example: Example:...

FileWave Version
15.5.x

Importing FileWave Virtual Appliance - Hyper-V

FileWave General Info

FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...

FileWave
Server
FileWave
Boosters
FileWave
IVS
HyperV
FileWave Version
15.5.x

FileWave Identity Provider (IdP) Integration Overview

Identity Provider (IdP) Integration

What Identity Provider (IdP) integration can be key to meeting security requirements from your InfoSec team, and ease-of-use requirements for your customers.  IdP solutions allow your customer to have only one set of credentials, and to use them anywhere. Fi...

FileWave Version
15.5.x

Return to Service feature for tvOS

tvOS

What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...

ADE
tvOS
FileWave Version
15.5.x

Transitioning to 64-bit Architecture in FileWave 15.5 for Windows

Microsoft General Info

What With the release of FileWave 15.5, significant changes have been made to enhance security and performance on Windows platforms. FileWave now relies on updated open-source components, notably Qt 6, which supports only 64-bit operating systems. This shift ...

EOL
Windows
FileWave Version
15.5.x

Apple Customise User Access in ASM/ABM

Apple School & Business Manager

What A new feature for iOS 17, iPadOS 17, and macOS 14 from Apple, Customise User Access controls Managed Apple IDs access to Apps and services. Requires either Apple School or Business Manager Access control includes: iCloud and App FaceTime and iMessa...

FileWave Version
15.5.x
ABM/ASM

Windows Imaging in FileWave 15.5+: Secure NFS Tunneling and Fallback Options

Network Imaging / IVS Troubleshooting Imaging

What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...

FileWave Version
15.5.x
FileWave
IVS
Troubleshooting

API Improvements in FileWave v15.5.0

Application Programming Interface (API)

What FileWave 15.5.0 has introduced new as well as improved public API endpoints to facilitate seamless integration with external services. These endpoints allow users to fetch results of stored inventory queries and execute ad-hoc inventory queries via the P...

FileWave Version
15.5.x
API

Setting the Password on First Login to FileWave Appliances (15.5+)

FileWave General Info

What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance:  Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...

FileWave
IVS
FileWave Version
15.5.x
FileWave
Server
FileWave
Boosters

Signed Apple Profiles

Profiles (Apple)

What With the release of FileWave 15.5, all configuration profiles deployed to Apple devices are now automatically signed. Profile signing enhances security by verifying the authenticity and integrity of the profiles, ensuring they haven’t been altered or tam...

FileWave Version
15.5.x

Apple Profile: System Logging

Profiles (Apple)

What The System Logging Profile is a new feature added to the Profile Editor in the web interface, mirroring the functionality available in Central Admin. This profile empowers administrators to configure system logging settings on macOS devices, including en...

FileWave Version
15.5.x
Apple Profile

Apple Profile: ACME Certificate

Profiles (Apple)

What The ACME Certificate profile is a new Apple Profile component introduced in FileWave 15.5.0 and above. This feature allows administrators to configure and manage ACME (Automatic Certificate Management Environment) certificates on Apple devices directly t...

FileWave Version
15.5.x
Apple Profile

Apple Profile: Apple Intelligence

Profiles (Apple)

What Apple has introduced new controls that allow Mobile Device Management (MDM) solutions to manage and restrict the use of Apple Intelligence features on managed devices. Starting with FileWave 15.5.0, administrators can configure these settings within the ...

FileWave Version
15.5.x
Apple Profile

Background Tasks (DDM status - macOS)

DDM (Apple)

What FileWave has integrated Apple’s Declarative Device Management (DDM) capabilities to enhance the monitoring of background tasks on macOS devices. This new feature allows administrators to receive detailed reports on the background tasks that are present. ...

FileWave Version
15.5.x
DDM
macOS

Apple Device Management - DDM Assets

DDM (Apple)

What In FileWave 15.5, a new feature called Assets has been introduced to enhance Apple’s Device Declarative Management (DDM). Assets are reusable components that can be shared among different configurations. They allow administrators to create common setting...

FileWave Version
15.5.x
DDM

Last Changed Inventory Field

Application Programming Interface (API)

What We’ve added a new “Last Changed” field in FileWave Inventory starting with version 15.5.0. This field records the date and time when any custom or built-in field value is updated for a client or when the client reports to the inventory. When/Why The “L...

FileWave Version
15.5.x