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Apple Profiles & Dependencies
Description FileWave dependencies are useful when one Fileset must install before another. Apple MDM profile Filesets need extra care because profile delivery depends on APNs and the device's MDM check-in timing, not just the FileWave Client sequence. Fileset ...
Apple MDM Troubleshooting
Use this article to start troubleshooting Apple MDM enrollment and push-notification issues in FileWave. Before digging into logs, confirm the basics first: Your FileWave Server should use a fully qualified DNS name. This is the DNS name entered in FileWave Ce...
macOS 11 Big Sur and later profiles require MDM
Before macOS 11 Big Sur, configuration profiles could be installed on macOS devices in several ways: Opening a profile locally in System Preferences Command line tools Via MDM to devices that are MDM enrolled FileWave could use either command-line installation...
View - Licenses Overview
What The Licenses view in FileWave Anywhere shows license availability for VPP/App Store apps and other managed licenses. When/Why Use this view when you need to check whether enough app licenses are available before or during a deployment. A quick review can ...
Background Login Items Notification Suppression (macOS Ventura+)
What macOS 13 Ventura and later can notify users when services such as LaunchAgents and LaunchDaemons are installed. Apple surfaces these controls in System Settings > General > Login Items. When/Why For managed Macs, you may want to suppress these background ...
VPP Licensing Reservations (v14+)
The History Before FileWave 14, VPP app license reservations could create extra work after purchasing more licenses. In the example below, 25 licenses were purchased first, and the auto-created Fileset (payload) reserved exactly 25 licenses. That model became ...
Upload a Configuration Profile in FileWave Anywhere
What FileWave Anywhere can import an existing Apple configuration profile in .mobileconfig format. Use this when a profile was created in another tool or supplied by a vendor and you do not need to rebuild its payloads in FileWave. When/Why After import, revi...
Enterprise Filesets and Documents (iOS only)
Enterprise Filesets can deliver in-house iOS apps that are distributed outside the App Store, as long as the app meets Apple's signing and provisioning requirements. Document Filesets can place managed documents on devices. Store the app or document on the Fil...
Apple Classroom Deployment Scenarios
Apple Classroom deployments in FileWave need device enrollment, teacher and student identity data, class data, and the correct device-to-person or cart-to-class associations. All devices enrolled in FileWave Teacher devices identified, with the Apple Classroom...
Managing Apple Vision Pro and visionOS
What FileWave 16.4 manages Apple Vision Pro as an Apple mobile device through Apple’s MDM framework. Vision Pro uses the same FileWave enrollment and management workflows as iPhone and iPad; it does not use the macOS FileWave Client package. FileWave can send ...
Set the Lock or Home Screen Wallpaper on iPhone and iPad
Description Use the Command Policy payload in FileWave's Profile Editor to set the Lock Screen, Home Screen, or both on supervised iPhone and iPad devices. Requirements The wallpaper command applies to supervised devices. Choose the target screen, then select ...
Wipe a Device in FileWave Anywhere
What Wipe Device sends a destructive erase command to the selected managed device. On iPhone and iPad, it is the remote equivalent of Erase All Content and Settings. When/Why Use this action when a device must be erased before reassignment, return, or re-enrol...
Cisco Secure Client Installation (macOS)
Description Use this recipe to package and deploy Cisco Secure Client to managed Macs with FileWave. You will import the FileWave templates, replace the example Cisco package and XML with your files, approve the required macOS extensions, and test the result b...
Battery Health Inventory Field
What FileWave 16.2.0 and later reports Apple’s Battery Health status in device inventory. Use it to find batteries that need service, devices that cannot report battery health, and hardware that reports a non-genuine battery. The possible values are: Normal – ...
Find Macs Compatible with macOS Big Sur Using a Custom Field
Description Import the included Custom Field to identify Macs that are compatible or incompatible with macOS 11 Big Sur. macOS Custom Field, returns either: compatible or incompatible The screenshot below shows Reports (formerly Queries) in an older version of...
FileWave 13.1 TCC Payload Separation (Historical)
This page records a FileWave 13.1 profile migration. For current configuration steps, use Create TCC Privacy Policy Control Payloads. Change introduced in FileWave 13.1 FileWave 13.0 stored macOS TCC privacy settings inside a single Security & Privacy payload....
Use Apple Classroom with FileWave
Apple Classroom is a teacher app for supported iPad and Mac devices. Teachers can open apps and websites, view or lock student screens, share student work through Apple TV, and manage Shared iPad sessions. FileWave can deploy the app to teacher devices and del...
Plan Dynamic Text for iOS and iPadOS Wallpapers
What Use this guide to size, position, and test FileWave dynamic text on iPhone and iPad wallpapers without losing text when the device rotates or crops the image. When/Why FileWave provides three font sizes and nine text positions. The best choice depends on ...