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Resolving “Login failed: User sync failed” Error in Grafana
What This article addresses the issue of encountering a “Login failed: User sync failed” error when logging into Grafana through FileWave Anywhere. When/Why This error occurs when there is a username conflict between Grafana and FileWave. Specifically, if...
Deleting Old FileWave Client or Server Log Data
Description FileWave stores many different types of logs. Many of these logs are designed to roll over, either to new files or by removing older entries. In the majority case, FileWave logs do not store data with GDPR concern, however it is possible that fi...
Booster Installation
Description Booster software is compatible with either macOS, Windows or Debian. All necessary installers or appliances can be found on the current download pages: FileWave Software Downloads Installers Debian Linux has two options. FileWave provides (as...
FileWave Debian Appliances and Networking
What FileWave provides pre-built Appliances, quick to setup and peace of mind all should be well. These currently include: FileWave Server Booster IVS Out of the box, FileWave Appliances are configured to use DHCP. You should note that these concepts...
Setting the Primary Color, Name and Logo in Kiosk/App Portal (15.3+)
What This article provides step-by-step instructions for configuring the new Kiosk2 and App Portal introduced in FileWave 15.3.0, including how to set a primary color, name, and logo for the App Portal / Kiosk on FileWave v15.3.0+. When/Why For brand consis...
Applications Preventing Reboot (macOS/Windows)
Description Before the FileWave client reboots a computer, where the Fileset properties are set to reboot, a warning can be expected to 'Quit All Running Processes' with a list for the user to address. Some processes do not respond to FileWave Clients reques...
Setting up the IVS (Imaging Virtual Server)
Guide for Networking Imaging with FileWave The following steps will assist you in the setup and implementation of your Imaging Virtual Server (IVS)If you already have your Imaging sever up and running please look at these guides for how to image Windows devic...
Importing FileWave Virtual Appliance - Hyper-V
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...
Filewave Firewall Scripts for Windows
Summary FileWave Installers by default leave Windows Firewall settings untouched. This article provides scripts that opens the Windows Firewall so the Windows processes can accept connections from the outside. For FileWave 15.5 we have baked this in to the ...
Windows Imaging in FileWave 15.5+: Secure NFS Tunneling and Fallback Options
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
FileWave Server on CentOS - EOL
As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. With the End of Life of CentOS on June 30th, 2024, beginning with 15.2.0, the FileWave Server will be shi...
FileWave Boosters Improved Server Message Routing (15.3+)
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...
Booster Monitor and Configuration Settings
Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...