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146 total results found

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave Version
15.3.x
FileWave
Kiosk

App Portal / Kiosk v2 transition

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave
Kiosk
FileWave Version
15.3.x

FileWave Boosters Improved Server Message Routing

Boosters

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your device...

FileWave Version
15.3.x
FileWave
Boosters

Missing Device Message in Kiosk for macOS and Windows (16.0+)

Kiosk

What Use the Missing Device state when a macOS or Windows device should stop offering self-service Kiosk actions and show return or contact instructions instead. In FileWave Central, right-click the device, choose Client State > Missing, and run a Model Update...

FileWave Version
16.0.x
FileWave
Kiosk

FileWave Support Resources

Community Engagement

These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport .      Port Tester v16       On Window...

FileWave
Port Tester
FileWave Version
16.0.x

Client Monitor (16.0+)

FileWave Central / Anywhere

What The FileWave Client Monitor is a tool that provides administrators with real-time insights into device connectivity and status. It helps diagnose and resolve issues efficiently, ensuring seamless communication between clients and the FileWave server. Fil...

FileWave Version
16.0.x
FileWave
Client Monitor

Booster Monitor and Configuration Settings

Boosters Booster Setup

Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...

FileWave
Boosters

FileWave Appliances on HyperV Gen 1 - EOL

End of Life Statements

FileWave no longer produces Hyper-V Generation 1 appliance images. Starting with FileWave Version 16.1.1, newly posted Hyper-V Server, Booster, and IVS appliances use Generation 2. No action is required for an existing Generation 1 Server, Booster, or IVS appl...

EOL
FileWave Version
16.1.x
FileWave
Boosters
FileWave
IVS
FileWave
Server

Importing FileWave VHD (Hyper-V)

FileWave Virtual Appliances

FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...

FileWave Version
15.5.x
FileWave
IVS
HyperV

Imaging Speed Test for IVS Performance Verification

Network Imaging / IVS Troubleshooting Imaging

What When imaging Windows devices from a FileWave Image Virtualization Server (IVS), it’s important to ensure that data transfer speeds are optimal. Bottlenecks can occur if the IVS and client devices are on different subnets, or if network links between them...

FileWave
IVS
FileWave Version
16.2.x

Best Practice Guide: Software Update Deployment (16.0+)

Top Tips OS Patching

What With FileWave Version 16+, the system for patching devices with Operating system updates has been overhauled, and your current workflows likely should be as well.  This article will review how you can best cleanup, reorganize, and overall simplify your p...

FileWave
OS Patch Management
FileWave Version
16.0.x

Windows Imaging in FileWave: Secure Imaging Option (15.5+)

Network Imaging / IVS Troubleshooting Imaging

What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...

FileWave Version
16.2.x
FileWave Version
15.5.x
FileWave
IVS
Troubleshooting

Setting the Password on First Login to FileWave Appliances (15.5+)

FileWave General Info

What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance:  Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...

FileWave Version
15.5.x
FileWave
Server
FileWave
Boosters
FileWave
IVS

Expanding the Disk on a FileWave Appliance - Debian

FileWave Server Maintenance

Overview This guide explains how to use the FileWave Smart Disk Expansion script to automatically expand disk space on FileWave appliances. The script handles all the complexity of expanding LVM physical volumes, partitions, and filesystems with comprehensive...

Debian
FileWave
Server
FileWave
Boosters
FileWave
IVS

Importing FileWave Virtual Appliance - Hyper-V

FileWave General Info

FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...

FileWave Version
15.5.x
FileWave
Server
FileWave
Boosters
FileWave
IVS
HyperV

Booster Deployment Planning

Boosters

Planning Scalability is largely determined by how many devices can be maintained simultaneously in a managed environment. A standalone FileWave Server can support a limited number of devices. Linux and macOS-based FileWave Servers can support between 1000-1500...

FileWave
Boosters
Connections

Advisory: OS Age Attestation and FileWave Server Appliances (Debian Guidance)

FileWave Server

What We are monitoring OS-level age-attestation legislation (including California AB1043) to determine whether it creates any required changes for FileWave appliances. Current FileWave appliance scope: FileWave Server (Debian) FileWave Booster (Debian) FileWa...

FileWave
IVS
FileWave
Boosters
FileWave
Server

Booster Overview

Boosters

Introduction A Booster in the context of FileWave is a component designed to scale the management of devices within a network. It is a server component that can be installed on macOS, Windows, and Linux systems and is used to distribute data from the FileWave ...

FileWave
Boosters