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35 total results found

Resolving “Login failed: User sync failed” Error in Grafana

Dashboard (Grafana) Troubleshooting

What This article addresses the issue of encountering a “Login failed: User sync failed” error when logging into Grafana through FileWave Anywhere. When/Why This error occurs when there is a username conflict between Grafana and FileWave. Specifically, if...

FileWave
Dashboard

Deleting Old FileWave Client or Server Log Data

FileWave Server Privacy

Description FileWave stores many different types of logs.  Many of these logs are designed to roll over, either to new files or by removing older entries.  In the majority case, FileWave logs do not store data with GDPR concern, however it is possible that fi...

FileWave
Server
FileWave
Client

Booster Installation

Boosters Booster Setup

Description Booster software is compatible with either macOS, Windows or Debian.  All necessary installers or appliances can be found on the current download pages: FileWave Software Downloads Installers Debian Linux has two options.  FileWave provides (as...

FileWave
Boosters

FileWave Debian Appliances and Networking

FileWave General Info

What FileWave provides pre-built Appliances, quick to setup and peace of mind all should be well.  These currently include: FileWave Server Booster IVS Out of the box, FileWave Appliances are configured to use DHCP. You should note that these concepts...

FileWave
Boosters
FileWave
Server
FileWave
IVS
Networking

Setting the Primary Color, Name and Logo in Kiosk/App Portal (15.3+)

Kiosk

What This article provides step-by-step instructions for configuring the new Kiosk2 and App Portal introduced in FileWave 15.3.0, including how to set a primary color, name, and logo for the App Portal / Kiosk on FileWave v15.3.0+. When/Why For brand consis...

FileWave Version
15.3.x
FileWave
Kiosk

Applications Preventing Reboot (macOS/Windows)

Kiosk

Description Before the FileWave client reboots a computer, where the Fileset properties are set to reboot, a warning can be expected to 'Quit All Running Processes' with a list for the user to address. Some processes do not respond to FileWave Clients reques...

FileWave
Kiosk

Setting up the IVS (Imaging Virtual Server)

Network Imaging / IVS Getting started with the Imaging Virtua...

Guide for Networking Imaging with FileWave The following steps will assist you in the setup and implementation of your Imaging Virtual Server (IVS)If you already have your Imaging sever up and running please look at these guides for how to image Windows devic...

FileWave
IVS
FileWave Version
15.5.x

Importing FileWave Virtual Appliance - Hyper-V

FileWave General Info

FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...

FileWave Version
15.5.x
FileWave
Server
FileWave
Boosters
FileWave
IVS
HyperV

Filewave Firewall Scripts for Windows

FileWave Client

Summary FileWave Installers by default leave Windows Firewall settings untouched. This article provides scripts that opens the Windows Firewall so the Windows processes can accept connections from the outside.  For FileWave 15.5 we have baked this in to the ...

FileWave
Client
FileWave Version
15.5.x
Windows

Windows Imaging in FileWave 15.5+: Secure NFS Tunneling and Fallback Options

Network Imaging / IVS Troubleshooting Imaging

What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...

FileWave Version
15.5.x
FileWave
IVS
Troubleshooting

Setting the Password on First Login to FileWave Appliances (15.5+)

FileWave General Info

What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance:  Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...

FileWave Version
15.5.x
FileWave
Server
FileWave
Boosters
FileWave
IVS

FileWave Server on CentOS - EOL

End of Life Statements

As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. With the End of Life of CentOS on June 30th, 2024, beginning with 15.2.0, the FileWave Server will be shi...

FileWave
Boosters
FileWave
IVS
FileWave
Server
FileWave Version
15.5.x
CentOS
FileWave Version
15.2.x
EOL
FileWave Version
15.3.x
FileWave Version
15.4.x
Debian

FileWave Boosters Improved Server Message Routing (15.3+)

Boosters

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...

FileWave Version
15.3.x
FileWave
Boosters

Booster Monitor and Configuration Settings

Boosters Booster Setup

Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...

FileWave
Boosters

Troubleshooting Deployment Issues with the FileWave Upgrade Fileset

FileWave Client Troubleshooting

If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...

FileWave Version
15.5.x
FileWave
Client
Troubleshooting