FileWave Support Resources
Here you will find tools that you might use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources
The Port Tester here is updated to match the ports used by FileWave 16.
Port Tester
TeamViewer QuickSupport
.
Keep in Mind!
On Windows the Port Tester uses VC++ which is included in both FileWave Central as well as Client, but if you run this tool on a device without any FileWave tools installed then you may need to download the x64 VC++ redistributable from here Latest supported Visual C++ Redistributable downloads and then the scanner will function without issue.
2 Comments
Re: The Port Tester here is updated to match the ports used by FileWave 16.
Yay!!!
In reply to #1
:) You'll be even happier as the next updates will let the Port Tester have different ports if you tell it what version you are testing against. This will help us as ports change. We'll also have the ports in a config file that can be edited without having to recompile.