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Imaging Windows from a USB Drive
What Occasionally you might run into an issue with PXE boot for imaging, or just generally need to test the imaging process. The USB bootable image provided here is meant to be a workaround, or a tool of convenience, for imaging devices using the FileWave IV...
Open Source Software included in FW v15.5.2
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Removing pre-15.3 Kiosk Customizations (macOS/Windows)
Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is FileWave's self-service experience for iOS and iPadOS devices. It lets users browse Kiosk-associated applications, profiles, books, and other approved content without IT having to assign every item directly to each iPad or iPhone...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
App Portal and Kiosk 2 Transition History
iOS/iPadOS App Portal FileWave 15.3 moved the iOS/iPadOS App Portal out of technical preview and made it the supported self-service application. This page records that transition; use the current Kiosk articles for setup and deployment guidance. FileWave 16 re...
FileWave Boosters Improved Server Message Routing
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your device...
Cloud Hosting Product Information
Overview Imagine you're running your FileWave server on a spare computer in your office. It seems like a cost-saving move at first, but then a power outage hits, and your server lacks a UPS. The database gets corrupted, and suddenly, your team scrambles to rec...
FileWave Client Configuration Settings
Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows FileWave 15.4.2 or lower: HKLM\Software\FileWave\WinClient (32bit OS), HKLM\Software\FileWave\WOW6432\WinClient (64bit OS) Windows FileWave ...
Missing Device Message in Kiosk for macOS and Windows (16.0+)
What Use the Missing Device state when a macOS or Windows device should stop offering self-service Kiosk actions and show return or contact instructions instead. In FileWave Central, right-click the device, choose Client State > Missing, and run a Model Update...
Evolution of OS Updates on Apple devices (15.3+)
Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...
FileVault - Getting Started
Please NoteSetting up FileVault 2 with FileWave is supported with MDM enrolled macOS devices only! MDM enrolled devices are such that went through DEP enrollment or had the MDM profile installed manually. These advanced steps are for system administrators and...
FileWave Support Resources
These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport . Port Tester v16 On Window...
Open Source Software included in FW v16.0.2
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Open Source Software included in FW v16.0.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Open Source Software included in FW v16.0.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
App Security on iOS
Description Experienced being in a meeting and needing to pass an iOS device to someone else, but with the knowledge that there is sensitive data in some Apps or some Apps that not should be accessed at all? To prevent temporary users of devices from accessi...
Open Source Software Included in FileWave 16.0.3
This page lists the open source software included with FileWave 16.0.3, grouped by FileWave component. Each row identifies the software version and provides license and source-download links when available. The list applies only to FileWave 16.0.3. Use the mat...