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Update your apps to the latest Firebase Cloud Messaging APIs and SDKs
What On December 5th, 2023, you may have received an email that begins as follows.... We’re writing to remind you that starting June 20, 2024 the legacy Firebase Cloud Messaging (FCM) APIs will be discontinued. What do you need to know? On June 20, 2024,...
FileWave Appliances on an Apple Silicon macOS system
What You may want to know how to load one of the Debian based FileWave Appliances for Server, Booster, or IVS so that you can test something, but your computer is an Apple Silicon Mac and so the x86 Appliances will not natively run on ARM based computers. Wh...
FileWave Version 15.3.0 (Unsupported)
The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform! In the 15.3.0 product release, we're proud to present the fully matured Kiosk for iOS and iPadOS, leaving...
Automatic updating of iOS/iPadOS Kiosk (15.3+)
What The New App Portal in FileWave 15.3.0 represents a significant upgrade designed to enhance the management and distribution of apps across iOS/iPadOS devices. This feature aims to simplify app deployment, allowing for a more streamlined and efficient proc...
Microsoft Defender Compliance Pack (macOS)
Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...
Microsoft Defender Compliance Pack (Win)
Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...
Lightspeed Smart Agent Deployment (macOS v2.3.1+ using Certificate Manager)
Description Need to deploy the latest version of Lightspeed Smart Agent version 2.3.1 along with your configurations. FileWave has got you covered in this step-by-step guide to creating the required Filesets to deploy to your macOS devices. Be sure that you h...
Cloud Hosting / Services Maintenance Schedule
Maintenance This document serves as a detailed guide to the deployment and maintenance processes for FileWave's array of services. Our aim is to clearly present the methods and strategies employed to deploy and sustain the optimal functioning of our services....
Open Source Software included in FW v15.3.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)
What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...
Reboot for ChromeOS (15.3+)
What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability to remotely send a reboot command is a powerful tool for device maintenance and troubleshooting. This command ensures that devices are running smoothly, updates ar...
App Portal / Kiosk v2 transition (15.3+)
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
FileWave Compatibility Mode - EOL
What Compatibility Mode will be phased out with FileWave 15.4.0 in the first half of 2024. When/Why Communication between FileWave components is encrypted and relies on TLS certificates for several years now. Back in the day, to facilitate the transition, a...
macOS Imaging with IVS - EOL
What macOS Imaging: Changes made by Apple with APFS, T2 chips and Apple Silicon, Imaging macOS devices has been part of history for a long time. With the deprecation of Compatibility mode, the last reason for keeping macOS imaging options in FileWave are gone...
Windows 32bit Client - EOL
What As the new desktop kiosk for Windows is based on 64bit libraries, FileWave 15.3.0 will not be supported on Windows 32bit platforms. FileWave Agent (fwcld) is currently still a 32bit executable, meaning there is no change in how Filesets are deployed, and...
Evolution of OS Updates on Apple devices (15.3+)
Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...
Google Admin Sync Interval for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend. When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...
FileWave Boosters Improved Server Message Routing (15.3+)
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...