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Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...

Description This will be a guide to take FileWave usage one major step further than simply installing an application like Microsoft Defender. In this article you will see how to use Custom Fields, Smart Groups, Filesets, and Grafana to report on the status of...

Description Need to deploy the latest version of Lightspeed Smart Agent version 2.3.1 along with your configurations. FileWave has got you covered in this step-by-step guide to creating the required Filesets to deploy to your macOS devices. Be sure that you h...

Maintenance This document serves as a detailed guide to the deployment and maintenance processes for FileWave's array of services. Our aim is to clearly present the methods and strategies employed to deploy and sustain the optimal functioning of our services....

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...

What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...

What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability to remotely send a reboot command is a powerful tool for device maintenance and troubleshooting. This command ensures that devices are running smoothly, updates ar...

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

What Compatibility Mode will be phased out with FileWave 15.4.0 in the first half of 2024. When/Why Communication between FileWave components is encrypted and relies on TLS certificates for several years now. Back in the day, to facilitate the transition, a...

What macOS Imaging: Changes made by Apple with APFS, T2 chips and Apple Silicon, Imaging macOS devices has been part of history for a long time. With the deprecation of Compatibility mode, the last reason for keeping macOS imaging options in FileWave are gone...

What As the new desktop kiosk for Windows is based on 64bit libraries, FileWave 15.3.0 will not be supported on Windows 32bit platforms. FileWave Agent (fwcld) is currently still a 32bit executable, meaning there is no change in how Filesets are deployed, and...

Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...

What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...

What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend.  When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...

What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

Description Chrome can be managed using methods outlined in the KB: Google Chrome Configuration Recipe (mac0S) However, from the Google Admin Console, it is possible to create a Management Token, push the token to devices and then control the browser experie...

What With Platform Single Sign-on (Platform SSO), we can utilize SSO extensions that extend to the macOS login window, allowing users to synchronize local account credentials with an identity provider (IdP). In this case, we are combining what is provided her...