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FileWave Appliances on HyperV Gen 1 - EOL
As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. We have been providing HyperV Generation 1 and Generation 2 images for a few versions to have overlap, bu...
Importing FileWave VHD (Hyper-V)
FileWave's Hyper-V VMs are usually built using the latest version of Hyper-V, typically the same one that comes with the newest version of Windows Server. When importing the FileWave Server, IVS, or on older Windows OS'es, the Hyper-V Manager console may not b...
IdP Setup: Keycloak
What Before we can use Keycloak for authentication from FileWave, we must configure Keycloak and give FileWave access to it. The whole purpose of this configuration is to give FileWave permissions to talk to your Keycloak environment. When/Why This configu...
Opening FileWave Central / Anywhere in a Specific Language (Windows)
What When you install FileWave Admin, it will automatically use the language you have set on your workstation (if not available, it will default to English). If you want to change FileWave to run in another language, you have to launch Central/Admin with an a...
Opening FileWave Central / Anywhere in a Specific Language (macOS)
What FileWave Admin will automatically use the language, if supported, set on the workstation at installation (default English). It is however possible to run FileWave Admin in a different language, as shown below. When/Why Sometimes even though your compu...
Configuring FileWave Server Basic Preferences
This section covers the basic FileWave preferences of General, Organization Info, Kiosk, Inventory, Mail, Editor and Proxies. The more complex preferences, including Mobile, LDAP, VPP&DEP, and Imaging, are covered in their own sections. General preferences Fil...
Installing a package with WinGet
What WinGet is a command line tool to manage applications on the Windows 10 and 11 platform. Note that FileWave 15.4 or later is required. When/Why We'll certainly want to use WinGet to push software to our devices, and we can do that rather nicely in a Fi...
Imaging Speed Test for IVS Performance Verification
What When imaging Windows devices from a FileWave Image Virtualization Server (IVS), it’s important to ensure that data transfer speeds are optimal. Bottlenecks can occur if the IVS and client devices are on different subnets, or if network links between them...
Battery Health Inventory Field
What FileWave v16.2.0+ now reports Battery Health as an inventory field for supported iPads and Macs. This value comes directly from Apple’s device management framework and can help administrators quickly identify whether a device battery is functioning prope...
Apple ADE - MDM Certificate vs. MDM Trust Chain
What For ADE/DEP enrollments there are certificates that go in the enrollment profile. In FileWave 16.2.0 we have made a change to what is included in that profile by default. When/Why We've had some support issues where customers would see ADE/DEP profiles...
Control Await Configuration state (ADE enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
Working with FileWave Clients
Once the various devices have the FileWave Client installed, and they are enrolled with your FileWave Server, there are several options for configuring and working with these clients. This section will cover some of the common configurations and additional set...
Open Source Software included in FW v16.2.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
OS Software Updates - Obsolete Filesets Cleanup
What In FileWave you can patch your Apple and Windows devices very easily but over time you will accumulate many Filesets related to OS patching. This feature that was added to FileWave 16.2.0 will allow you to perform a quick and easy cleanup. When/Why Wh...
Best Practice Guide: Software Update Deployment (16.0+)
What With FileWave Version 16+, the system for patching devices with Operating system updates has been overhauled, and your current workflows likely should be as well. This article will review how you can best cleanup, reorganize, and overall simplify your p...
IdP Custom Fields
What FileWave 16.2 introduces IdP Custom Fields, allowing administrators to pull user and device-specific data directly from an Identity Provider (IdP) such as Okta, Google, Entra (Azure AD), or Keycloak into FileWave. These fields work just like other Custom...
FileWave Knowledge Base AI Assistant
Who is Dave? An AI-powered assistant from wonderchat with full knowledge of the FileWave Knowledge Base, capable of having conversations in any language about using FileWave. How can I access Dave? Right here in the KB you can always click the chat bubble i...
How to Import a Content Pack
What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...