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Imaging Speed Test for IVS Performance Verification
What When imaging Windows devices from a FileWave Image Virtualization Server (IVS), it’s important to ensure that data transfer speeds are optimal. Bottlenecks can occur if the IVS and client devices are on different subnets, or if network links between them...
Battery Health Inventory Field
What FileWave v16.2.0+ now reports Battery Health as an inventory field for supported iPads and Macs. This value comes directly from Apple’s device management framework and can help administrators quickly identify whether a device battery is functioning prope...
Apple ADE - MDM Certificate vs. MDM Trust Chain
What For ADE/DEP enrollments there are certificates that go in the enrollment profile. In FileWave 16.2.0 we have made a change to what is included in that profile by default. When/Why We've had some support issues where customers would see ADE/DEP profiles...
Control Await Configuration state (ADE enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
Working with FileWave Clients
Once the various devices have the FileWave Client installed, and they are enrolled with your FileWave Server, there are several options for configuring and working with these clients. This section will cover some of the common configurations and additional set...
Open Source Software included in FW v16.2.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
OS Software Updates - Obsolete Filesets Cleanup
What In FileWave you can patch your Apple and Windows devices very easily but over time you will accumulate many Filesets related to OS patching. This feature that was added to FileWave 16.2.0 will allow you to perform a quick and easy cleanup. When/Why Wh...
Best Practice Guide: Software Update Deployment (16.0+)
What With FileWave Version 16+, the system for patching devices with Operating system updates has been overhauled, and your current workflows likely should be as well. This article will review how you can best cleanup, reorganize, and overall simplify your p...
IdP Custom Fields
What FileWave 16.2 introduces IdP Custom Fields, allowing administrators to pull user and device-specific data directly from an Identity Provider (IdP) such as Okta, Google, Entra (Azure AD), or Keycloak into FileWave. These fields work just like other Custom...
FileWave Knowledge Base AI Assistant
Who is Dave? An AI-powered assistant from wonderchat with full knowledge of the FileWave Knowledge Base, capable of having conversations in any language about using FileWave. How can I access Dave? Right here in the KB you can always click the chat bubble i...
How to Import a Content Pack
What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...
MSFT Defender Reporting - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...
Open Source Software included in FW v16.2.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Open Source Software included in FW v16.2.2
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Windows Imaging in FileWave: Secure Imaging Option (15.5+)
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
Open Source Software included in FW v16.2.3
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Example Reports Starter Pack
Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...