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Account-Driven User Enrollment for iOS/iPadOS BYOD Devices (v15.0+)
What In 2021, Apple introduced Account-Driven User Enrollment, a new method for initiating Bring Your Own Device (BYOD) enrollments. With the releases of iOS 17 and iPadOS 17, profile-based User Enrollment is deprecated, and starting with iOS 18 and iPadOS 18...
Control Await Configuration state (DEP enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
Admin Password management (MDM Command - macOS)
What The Admin Password Management feature in FileWave allows administrators to remotely change the admin password on macOS devices enrolled via Automated Device Enrollment (DEP). This functionality utilizes MDM commands to securely update the admin account p...
FileWave Server on CentOS - EOL
As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. With the End of Life of CentOS on June 30th, 2024, beginning with 15.2.0, the FileWave Server will be shi...
FileWave End-User Notifications (15.5+)
What With the release of FileWave version 15.5.0 and onward, administrators can now send custom messages to enrolled devices directly from FileWave Anywhere, FileWave Central, or through API calls. These messages appear as system notifications on users’ devic...
Android Lost Mode
What Android Lost Mode is a security feature in FileWave’s Enterprise Mobility Management (EMM) system as of FileWave 15.5.0. It allows administrators to remotely lock an enrolled Android device when it’s reported as missing. When activated, the device displa...
Force Enable Notifications on macOS for FileWave Kiosk
What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS devices, administrators can deploy an Apple Profile that forces notifications for the com.filewave.kiosk2 application. This profile enforc...
FileWave Boosters Improved Server Message Routing (15.3+)
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...
FileWave Version 15.5.0
The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform! In the 15.5.0 release, a new end-user notification system has been introduced, allowing FileWave Admins t...
FileWave Known Issues
Here you will find known issues in FileWave along with workarounds. FileWave v15.5.x Known Issues Issues with FileWave 15.5.0 and higher until, but not including 15.5.1; DDM Configurations - Duplicating a DDM Configuration will result in the payload not...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...