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31 total results found

Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)

FileWave Central / Anywhere Settings

What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...

FileWave Version
15.3.x
FileWave
Central

FileWave Boosters Improved Server Message Routing (15.3+)

Boosters

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...

FileWave
Boosters
FileWave Version
15.3.x

Open Source Software included in FW v15.3.0

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.3.x
OSS

Windows 32bit Client - EOL

End of Life Statements

What As the new desktop kiosk for Windows is based on 64bit libraries, FileWave 15.3.0 will not be supported on Windows 32bit platforms. FileWave Agent (fwcld) is currently still a 32bit executable, meaning there is no change in how Filesets are deployed, and...

FileWave Version
15.3.x
EOL
FileWave Version
15.4.x
Kiosk
Windows

macOS Imaging with IVS - EOL

End of Life Statements

What macOS Imaging: Changes made by Apple with APFS, T2 chips and Apple Silicon, Imaging macOS devices has been part of history for a long time. With the deprecation of Compatibility mode, the last reason for keeping macOS imaging options in FileWave are gone...

FileWave Version
15.3.x
EOL
FileWave Version
15.4.x

App Portal on iOS/iPadOS devices that don't support the application (15.3+)

Kiosk

What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...

FileWave Version
15.3.x
iOS
iPadOS

Open Source Software included in FW v15.3.1

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.3.x
OSS

Forcing wiped ChromeOS devices to re-enroll (15.3+)

ChromeOS

What By default, wiped ChromeOS devices automatically re-enroll into your account without users having to enter their username and password. Re-enrollment ensures that the ChromeOS devices remain managed and policies you set are enforced on the ChromeOS devic...

FileWave Version
15.3.x
ChromeOS

Google Admin Sync Interval for ChromeOS (15.3+)

ChromeOS

What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend.  When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...

ChromeOS
FileWave Version
15.3.x

Custom Field Annotated Field Sync for ChromeOS (15.3+)

ChromeOS

What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console.  When/Why In FileWave 15.3+ we have changed how Annotated Cu...

ChromeOS
FileWave Version
15.3.x

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Client notification for zsh running in the background

FileWave Client Troubleshooting

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

FileWave Version
15.3.x
FileWave
Client
macOS

Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)

Kiosk Troubleshooting

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

FileWave Version
15.3.x
FileWave
Kiosk
iOS
iPadOS

Kiosk should show only Kiosk associated Apps (15.3+)

Kiosk

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...

FileWave Version
15.3.x
FileWave
Kiosk

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...

FileWave
Kiosk
FileWave Version
15.3.x

Let's Encrypt Setup for FileWave Server (Debian)

Certificates

What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...

FileWave Version
15.3.x

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave
Kiosk
FileWave Version
15.3.x

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

FileWave Version
15.3.x
FileWave
Kiosk

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

iOS
iPadOS
FileWave
Kiosk
FileWave Version
15.3.x