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Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)
What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...
Open Source Software included in FW v15.3.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Windows 32bit Client - EOL
What As the new desktop kiosk for Windows is based on 64bit libraries, FileWave 15.3.0 will not be supported on Windows 32bit platforms. FileWave Agent (fwcld) is currently still a 32bit executable, meaning there is no change in how Filesets are deployed, and...
macOS Imaging with IVS - EOL
What macOS Imaging: Changes made by Apple with APFS, T2 chips and Apple Silicon, Imaging macOS devices has been part of history for a long time. With the deprecation of Compatibility mode, the last reason for keeping macOS imaging options in FileWave are gone...
App Portal on iOS/iPadOS devices that don't support the application (15.3+)
What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...
Open Source Software included in FW v15.3.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Forcing wiped ChromeOS devices to re-enroll (15.3+)
What By default, wiped ChromeOS devices automatically re-enroll into your account without users having to enter their username and password. Re-enrollment ensures that the ChromeOS devices remain managed and policies you set are enforced on the ChromeOS devic...
Google Admin Sync Interval for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend. When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...
Custom Field Annotated Field Sync for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console. When/Why In FileWave 15.3+ we have changed how Annotated Cu...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background". When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...
Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)
What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...
Kiosk with macOS in a VM: Enabling Metal support
Description The new Kiosk requires 'Metal' support. VMware does not support metal by default. It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...
Reboot for ChromeOS (15.3+)
What For an MDM (Mobile Device Management) administrator managing ChromeOS devices, the ability to remotely send a reboot command is a powerful tool for device maintenance and troubleshooting. This command ensures that devices are running smoothly, updates ar...
Update your apps to the latest Firebase Cloud Messaging APIs and SDKs
What On December 5th, 2023, you may have received an email that begins as follows.... We’re writing to remind you that starting June 20, 2024 the legacy Firebase Cloud Messaging (FCM) APIs will be discontinued. What do you need to know? On June 20, 2024,...
Kiosk 1.0 for macOS/Windows - EOL
What As the new desktop Kiosk 2.0 for macOS and Windows released with FileWave 15.3.0. In 15.3.x and 15.4.x the old Kiosk 1.0 is also included in the client. Noteworthy also is this new Kiosk is 64bit only. When/Why Some functions are still performed by Ki...
FileWave Compatibility Mode - EOL
What Compatibility Mode will be phased out with FileWave 15.4.0 in the first half of 2024. When/Why Communication between FileWave components is encrypted and relies on TLS certificates for several years now. Back in the day, to facilitate the transition, a...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...