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Using RSS to stay updated on KB updates

Community Engagement

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has a built-in function called an RSS feed that can keep you updated on what has changed. Note that the KB also has a native way you can be notified via email about ...

What languages does FileWave support?

FileWave General Info

What FileWave is a Unified Endpoint Management tool that allows users to manage and deploy updates to macOS, Windows, iOS, iPadOS, tvOS, Chrome, and Android devices. It is used by a variety of organizations, including educational institutions, corporations, a...

Playbook: PCL - Introduction

Playbook: Pandemic Check List

Introduction In light of the recent Covid-19 virus, below are some considerations, some of which may be actioned now, but some are for planning for future (hopefully non-existent) events. Certain aspects of this situation have led to working methods that wer...

Allow External Devices to Connect to the FileWave Server and Boosters

FileWave General Info

Now that most Organizations are supporting E-Learn and/or remote work environments, you may want to open up your firewall to allow devices outside of your network to connect to the FileWave Server and Boosters. If you have multiple Boosters, not all have to b...

Ports

FileWave Version 14.10.2 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Manageme...

FileWave Version 13.1.5 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Management...

FileWave Version 13.2.3 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Manageme...

FileWave Version 13.3.1 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Manageme...

FileWave Version 14.0.2 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Manageme...

FileWave Version 14.5.4 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions FileWave Manageme...

FileWave Version 14.6.3 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior.  They can always be found here: Supported FileWave Versions macOS Installe...

FileWave Version 14.7.2 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions macOS Installers ...

FileWave Version 14.8.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions macOS Installers ...

FileWave Version 14.9.3 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions macOS Installers ...

Hardware Encryption Capabilities for Apple Hardware

Apple General Info

What From a security perspective, it is important to understand the encryption capabilities of devices.  When/Why In FileWave 14.6.0 some reporting was added to report on HardWareEncryptionCaps ( https://developer.apple.com/documentation/devicemanagement/se...

Apple Software Lookup Service (GDMF) option for OS updates

Software Updates (Apple)

What Before FileWave 14.7+ the MDM protocol only displayed updates reported by devices. Apple's GDMF allows FileWave to display all currently available updates.  The former only allowed for installing the latest version reported by the device, while GDMF prov...

Software Updates in the age of macOS MDM (Big Sur v11.0+ / iOS 15+)

Software Updates (Apple)

What For many years now, FileWave has leveraged the Software Update tool on macOS devices to evaluate and to deploy software updates.  With the release of macOS 11 (Big Sur) this behavior has changed somewhat. When/Why We'll still want to deploy software up...

Nudge for macOS Software Updates

Software Updates (Apple)

What Nudge is a tool designed for macOS Big Sur 11 and later.  It is a multi-linguistic application offering custom user deferrals, strongly encouraging users to self update macOS. This macOS application helps users stay up-to-date with software updates and ...

recipe
Script

Chromebook Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

Before beginning the setup of the Chromebooks, we must first provide you with a temporary Activation Code to license the amount Chromebooks you currently have under management in Google Admin Console. Please email the total number of "Provisioned" Chromebooks ...

Windows Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

All you need to do to enroll a Windows Client is to deploy a customized FileWave Client MSI to your machines. We typically recommend using an existing tool capable of deploying a MSI such as Group Policy. This customized MSI can also be "baked" into a Window...