FileWave Knowledge Base

Welcome to the FileWave Knowledge Base, the main home for FileWave documentation, product guidance, and customer-facing resources. You can use the Knowledge Base in a few different ways:

• browse Shelves to see the main documentation areas
• browse Books when you already know the section you want
• use the search box at the top of the page to find specific topics quickly
• use the FileWave Knowledge Base AI Assistant for guided help finding answers in the KB

Good starting points

These are useful places to begin:

• Evaluation Guide for customers getting started with FileWave
• Downloads for current software releases
• Community Engagement for customer resources, events, support, and training links
• Customer Event Schedule for upcoming FileWave events
• Using RSS to stay up to date for KB update notifications by RSS
• Using Email to stay up to date for KB update notifications by email

Some books and pages require a KB login before they are visible. Logging in also enables comments on KB pages. If you are new to FileWave and need KB access, contact customer.success@filewave.com.

Reporting issues or feedback

If you find an article that is wrong, unclear, or missing information:

• email kb@filewave.com
• open a case with Customer Technical Support
• discuss ideas and questions in the FileWave Discord Server