Community Engagement

Information on our communities, training systems, and how to connect with us.

FileWave Knowledge Base

בס״ד Welcome Welcome to the FileWave Knowledge Base, where all documentation is published for F...

FileWave Knowledge Base AI Assistant

Who is Dave? An AI-powered assistant from wonderchat with full knowledge of the FileWave Knowled...

Using Email to stay updated on KB updates

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has...

Using RSS to stay updated on KB updates

What As a user of FileWave, you want to know when KB articles are created or updated. The KB has...

FileWave Product Management

At FileWave, Product Management plays a key role in determining the trajectory of our solutions. ...

FileWave Discord Server

Everyone who uses FileWave appreciates learning more about it and being able to discuss ways of u...

FileWave Alliance Forums

Everyone who uses FileWave appreciates learning more about it, but attending training is hard - w...

FileWave Foundry

Everyone who uses FileWave appreciates learning more about it, but attending training is hard - w...

Customer Event Schedule

What As a FileWave customer I want to know when FileWave is holding events for Training or other...

Customer Success

If you need assistance with updating your contact information, obtaining information, quotes, inf...

Customer Technical Support

Contacting Support Do you require technical assistance or have any questions? We recommend using...

FileWave Support Resources

These are tools that you will use with Technical Support to troubleshoot issues and this page can...

Cloud Hosting

Cloud Hosting Product Information

Overview Imagine you're running your FileWave server on a spare computer in your office. It seem...

Cloud Hosting / Services Maintenance Schedule

Maintenance This document serves as a detailed guide to the deployment and maintenance processes...

FileWave SaaS Service Level Agreement

This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...

SSL Certificate Management for Custom Domains (FileWave-Hosted Servers)

What This article explains how FileWave can manage SSL certificates automatically using Let’s En...

FileWave On-Premise Service Level Agreement