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FileWave Knowledge Base

Welcome

Welcome to the FileWave Knowledge Base, wherethe allmain documentation is publishedhome for FileWave.FileWave Thisdocumentation, pageproduct willguidance, loadand bycustomer-facing defaultresources.

giving

How youto helpfuluse instructions,the butKnowledge youBase

You can always go to Shelves and bookmark that as your starting point. Information inuse the KBKnowledge is organized as you would seeBase in a library.few different ways:

    browse Shelves containto see the main documentation areas browse Books. Bookswhen containyou Chaptersalready andknow Pages.the Yousection canyou want use the search box at the top of the screenpage to find answersspecific ortopics ourquickly use the FileWave Knowledge Base AI assistantAssistant onfor guided help finding answers in the bottomKB right, seen

    Good asstarting apoints

    blue

    These chatare icon,useful places to allow AI to find what you need. begin:

    • Shelves - The list of all the areas of the Knowledge base.
    Evaluation Guide -for Justcustomers getting started?started This is your guide to evaluating our software. Downloads - The spot to download the latest releases. Community Engagement - A list of all the resources available to you. Event Calendar - A schedule of events related towith FileWave Downloads for current software releases Community Engagement for customer resources, events, support, and training links Customer Event Schedule for upcoming FileWave events Using RSS to stay up to date - You can use an RSS reader to know what has been updated in thefor KB recently.update notifications by RSS Using Email to stay up to date - You can alternatively receive emails to know what has been updated in thefor KB recently.update notifications by email

    Access and login

    Some Books or Pages, may not be visible unless you log in. On the top right, you can log in,books and oncepages authenticated,require you'lla stayKB loggedlogin before they are visible. Logging in for 7 days. You'll also needenables to be logged in to use Commentscomments on theKB bottompages.

    of Pages.

    If you are new to FileWave and need aKB login,access, contact customer.success@filewave.com for free access. .

    Reporting Issues

    issues or feedback

    We want this KB to be the best it can be. If you run intofind an article that is wrongwrong, unclear, or information that is missing orinformation:

    confusing,
     please email kb@filewave.com or raiseopen a case with supportCustomer ticketTechnical Support. You can also discuss anythingideas hereand onquestions Discord.in

    What software powers our community:the BookStackAppFileWave KBDiscord Server,

    wonderchat ChatBot, wonderchat-helper tool, Premium URL Shortener, Conncord. 
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