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Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...

What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS and iOS/iPadOS devices, administrators can deploy an Apple Profile that forces notifications for the relevant Kiosk app bundle identifiers....

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

Please note that this is here for educational purposes. We are transitioning to Debian 13 with FileWave 16.3.0. This guide is published to get feedback from others and develop this process to be as safe as possible. The learnings from this article have gone in...

What This article provides guidance on securely exposing and managing your FileWave server on the internet for remote device management. When/Why You might need to expose your FileWave server on the internet to manage devices anywhere they might be, including ...

What Starting in FileWave 16.3.0, FileWave Central and FileWave Anywhere include brute force protection for sign-in attempts. When it is enabled, repeated failed logins place that user account on a temporary lockout timer. The lockout is tied to the username, ...

What Device Declarative Management (DDM) is Apple’s modern approach to device management, introduced to enhance and eventually replace traditional Mobile Device Management (MDM) protocols. With FileWave 15.5, support for DDM configurations is now available, al...

Description As standard, VPP Apps on devices should update automatically, regardless of how they were installed, e.g. Kiosk or Standard Deployment.  They may also be occasion to block VPP Updates, without locking the entire device. Information By default, with...

Unlike File Level Filesets, Apple VPP Filesets contain the details of the App from the App Store, including the link to the App, with 3 distinct tabs, Details, Kiosk and Configuration.   FileWave does not store Apps from the App Store, devices will pull the Ap...

What The Command Policy in the Profile Editor is unique; the contents of a Command Policy is not a profile payload, but instead MDM commands. When/Why Some commands are available from the right click context menu, e.g. Wipe Device…. However, some commands woul...

Description VPP Apps are all well and good, but what if you need to customise the experience in some way.  Some App developers provide key/value pairs to do just that. Starting in FileWave 16.3.x, supported apps installed through DDM can also include configura...

What Starting from FileWave version 14.6.0 we added support for a new Apple API for App and Book Management within the Apple Volume Purchase Program. With FileWave 15.1.0 this API became the default. The main difference compared to the previous version is that...

About Device Assignment With the release of FileWave version 10 and iOS 9 comes a new, simpler way to assign licenses for apps purchased through Apple's Volume Purchase Program (VPP). Unlike VPP's previous options, which employed codes or user assignments, you...

Benefits of ADE Enrollment iOS, tvOS, and macOS can all take advantage of Apple ADE enrollment. ADE enrollments will force a specific set of preferences on the device and force enrollment to FileWave any time the device is Factory Reset. Another huge benefit ...

What The ADE (formerly known as DEP) Profile section allows us to create, edit and remove ADE (Apple Device Enrollment) profiles. When/Why There are a lot of different reasons for creating and editing ADE profiles, but in general ADE profiles control device se...

Starting with FileWave 16.3.x, FileWave supports Apple's newer Background Security Improvements behavior. Older Apple documentation, older OS families, and older FileWave screenshots may still use the earlier Rapid Security Response (RSR) wording. What changed...

What All MDM configured devices will report and receive Software Updates via MDM. This is the same for: iOS iPadOS tvOS macOS (Either Big Sur and above or earlier versions if the client is configured for MDM Software Updates) When/Why Before MDM The FileWave...