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Windows Imaging - Deploy Image
Start your imagin' ! Now that we have captured our Master Image, let's deploy it out to some Windows machines. Associate an image to machines You can associate a Windows image to a previously enrolled FileWave Client or to a "bare-metal" machine using a...
OS Software Updates
Stay Patched with FileWave Keeping your Windows, macOS, iOS, and tvOS device's operating systems updated is one of the most important steps to ensuring device security. FileWave sync with the default Microsoft and Apple Software Update catalogs allowing you t...
Windows Imaging - Setup
FileWave Imaging Virtual Server (IVS) FileWave's ability to image is done by leveraging an on-premise server that we refer to as the "IVS". This server must be virtualized in either Hyper-V or VMWare environments. The IVS uses PXE Boot to network boot your ...
What is Compatibility Mode?
FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Compatibility Mode was removed in FileWave 15.4.0 in favor of only using secure connections. Problem I don't know what compatibility mode is and what enable and disa...
Troubleshooting
Enable core dumps for booster crashes
For Debian It is important that you undo this after the issue has been identified. Step-by-step guide edit this file:sudo vi /usr/local/etc/filewave/supervisor/supervisord-booster.conf Uncomment this line:command=/bin/bash -c "ulimit -c unlimited &...
Offboarding Clients
Use this chapter as the starting point for removing devices from FileWave management. Start with Retiring a device from FileWave to choose between archiving, deleting, wiping, uninstalling the FileWave Client, or using a platform-specific cleanup path. The sub...
FileWave Error Codes
Server Error Context Explanation Solution -8 During Database Verification There are some orphaned objects in the database The first thing to do is to run a DB compact. You can run it from Xserver monitor which is in /Applications/FileWave. Th...
Filesets - A Closer Look
Contents, Properties, Settings, Revisions and Dependencies
How to Restart FileWave Components
There may be times where you will need to restart all components within the FileWave server, or just a single component (postgres or apache). From your macOS or Linux server you can type "fwcontrol", which should give examples of fwcontrol usage. macOS or Linu...
Desktop A-Game
How to set FileWave Server components to debug mode
For troubleshooting, you can temporarily increase FileWave Server logging. Debug logging can help with server, Booster, LDAP collection/syncing, and Software Update catalog issues by adding detail that you or FileWave Support can use during investigation. Step...
Cloud Hosting
FileWave Server Pre-Upgrade Backup
What FileWave 14 and later create an automatic pre-upgrade backup of the database and key configuration files before the FileWave Server upgrade continues. When/Why This backup helps with recovery if an upgrade fails. It includes the database, required configu...
Apple MDM
FileWave Log File Locations
The following lists the locations of log files, as well as some additional files used by FileWave across the FileWave family of products How to read the tables: The File column lists the log filename or filename pattern, and the Location column lists where tha...
Android EMM
fwxserver folder relocation in FileWave Server 13.1.4+ on macOS and Linux Platforms
Does this affect my installation? If you are on FileWave Server 13.1.4 or higher this article will not apply to you. To determine whether action is required from you immediately prior to the upgrade to FileWave 13.1.4, please run the following command as ro...