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Summary This KB article will explain the intelligent downloader and give the best practices to upgrade your self-healed software by benefiting from this feature through Filesets / Payloads. Intelligent Downloader When a Fileset / Payload is deployed and the...

What FileWave is a Unified Endpoint Management tool that allows organizations to manage and deploy software and settings to macOS, Windows, iOS, iPadOS, tvOS, Chrome, and Android devices. When deploying PowerShell scripts through FileWave, it is important to ...

Summary FileWave Installers by default leave Windows Firewall settings untouched. This article provides scripts that opens the Windows Firewall so the Windows processes can accept connections from the outside. Procedure Use the attached .bat files to open t...

Introduction A Booster in the context of FileWave is a critical component designed to scale the management of devices within a network. It is a server component that can be installed on macOS, Windows, and Linux systems and is used to distribute data from the...

What Application Programming Interface (API).  APIs programmatically provide the reading or writing of information to one or more services. FileWave has a rich set of APIs to allow customers to build connections. Some vendors also produce integrations, utili...

Command Line RESTful API It is probably easiest to consider this API as an interaction with Inventory Queries, allowing for example: Ad-hoc queries to be run to return results New Inventory Queries to be created The returning of Current Query results De...

What Hopefully it is now clear that FileWave Anywhere (formerly called WebAdmin) functions by making API calls to the FileWave server; meaning these same API calls can be used in scripts or by other 3rd party tools. When/Why Perhaps to make automated API ca...

It is often desirable to alter FileWave Custom Field values, especially when it comes to driving automated workflows. API calls have the distinct advantage of changing Custom Field values directly on the server, essentially making the change immediate. Where...

What The Client Info > Device Details of a particular client, contains a wealth of information that may be useful to repurpose in other systems (Help Desks, centralised inventory systems, etc). Using the FileWave API, this information could be pulled by alter...

Problem When utilizing FileWave's Command Line API to extract inventory information, you may find the need to limit the values returned, sort the data, or return results that are offset by a certain number of values. Because it can be a topic that can trip s...

What This problem and solution came from a customer who had many devices in FileWave, yet did not have the 'Enrollment User' (internally known as auth_username) populated. In order for automatic associations of iPads with Apple Classroom, devices must have an...

Getting Started The purpose of this guides is two fold: First, to provide an introduction to those unfamiliar with using the FileWave API Second, to be a reference for commands that can be used within the API Command Line API refers to the original RES...

What FileWave Anywhere has a dedicated documentation page, which is built by Swagger and is OpenAPI. The documentation should only list public (non-internal) URL paths.  Not only does it list possible commands, but there is an option to 'Try it Out', allowin...

What One of the powerful additional features of FileWave Anywhere, is the ability to send MDM commands to devices.  As such, the FileWave Anywhere API also has this incredible ability. From, the Swagger Documentation, the following can be seen: Note the r...

What This article provides guidance on securely exposing and managing your FileWave server on the internet for remote device management. When/Why You might need to expose your FileWave server on the internet to manage devices anywhere they might be, includi...

What Your account will need permission to access the FileWave Dashboard. When/Why There are three permission levels for the dashboard for each admin logon: No Access Read-Only Access Read-Write Access The permissions are defined with the following o...

What Once you access the dashboard, you are going to be presented with a default system dashboard that looks something like this: When/Why This simple dashboard (called FileWave System) is basically the equivalent of the dashboard in the native admin.  It...

What FileWave provides a number of default dashboards, some of which will be useful to you directly, and others that will be more useful to support staff. When/Why Of course everything that we do with the dashboard is about reporting.  There are hundreds of...

What Switching between various dashboards is the first thing you are going to want to do once you login. When/Why Switching between various dashboards allows you to look at different types of data in different ways.  I may want to open new browser tabs with...

What The dashboard panels are highly customizable and allow you to change the appearance of your dashboard to suit your needs. When/Why Just copying and pasting content into a dashboard is a good first step, but we can tailor the information to be portrayed...