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Importing a Grafana Dashboard
What There's no need to build a grafana dashboard from scratch if you can "borrow" one from a friend. This article explains how to import a grafana dashboard from another system. When/Why We'll want to import a dashboard whenever someone else has done the ...
Using Grafana for Data Aggregation
What Grafana has been included within FileWave for quite some time, but only with a recent update does Grafana have the ability to do data aggregation without using Prometheus. This article shows you how to use this feature. When/Why We'll use Data Aggrega...
FileWave Version 15.3.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...
Open Source Software included in FW v15.3.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
US K-12 Starter Pack
Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...
FileWave Overview - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...
FileWave Version 15.4.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...
Customer Event Schedule
What As a FileWave customer I want to know when FileWave is holding events for Training or other events run by Sales, Marketing, or other teams at FileWave. How The customer events calendar is posted at https://www.filewave.com/customer-events/ for you to b...
Custom Field Annotated Field Sync for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console. When/Why In FileWave 15.3+ we have changed how Annotated Cu...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background". When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...
How to Import a Content Pack
What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The FileWave Client on Windows is like any other software service...the service can be impacted by computer uptime, user interference, crashes, etc. This article gives you a way to INDEPENDENTLY check that a list of devices has the FileWave Client, and ...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What You are experiencing difficulties imaging machines after upgrading your FileWave Server, IVS, and Clients while using a Self-Signed SSL Certificate. When/Why This step is necessary when using a Self-Signed SSL Certificate. Ensure to include this additi...
Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)
What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...
Managing Client States via the FileWave API
What This article explains how to manage client device states in FileWave, specifically focusing on how to archive and reinstate clients using the FileWave API. The client state can be defined as Tracked, Archived, Missing, or Untracked, each represented by a...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
Business/Generic Starter Pack
Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...
MSFT Defender Reporting - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...