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What This article addresses the issue of encountering a “Login failed: User sync failed” error when logging into Grafana through FileWave Anywhere. When/Why This error occurs when there is a username conflict between Grafana and FileWave. Specifically, if...

What In this article, we will explain how to use Rufus, a free and open-source utility that helps format and create bootable USB flash drives. Rufus is widely used for creating installation media from bootable ISOs, such as Windows, Linux, and other operating...

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

One of the State options of FileWave is archiving clients.  Archived clients do not consume a FileWave licence.  Device records will continue to exist from the point of archive, but the device will no longer receive any communication with the FileWave Server. ...

Wipe Device Sending a wipe command to a device should cause the device to erase.  After doing so, on the next sync from Google, the device should turn red in FileWave.  It should then be possible to delete the device and Update the Model. Removing a Device W...

What Occasionally you might run into an issue with PXE boot for imaging, or just generally need to test the imaging process.  The USB bootable image provided here is meant to be a workaround, or a tool of convenience, for imaging devices using the FileWave IV...

What Apple has introduced new controls that allow Mobile Device Management (MDM) solutions to manage and restrict the use of Apple Intelligence features on managed devices. Starting with FileWave 15.5.0, administrators can configure these settings within the ...

What CentOS reached the end of life on June 30, 2024. This will cause issues when attempting to download install packages from repositories. The CentOS mirror list feature allows yum, the package manager, to find and use the nearest and fastest mirror automat...

What Things break, thank goodness!  If they didn't all IT engineers would be out of work.  But what do you do when things break?  Specifically, if a FileWave client on a Windows device isn't working right, what tools are available to help?  Turns out there ar...

Creating a Fileset and deploying to clients can be relatively simplistic, e.g. PKG, MSI or VPP.  However, custom configuration through properties, provides tremendous flexibility.   The standard Fileset view provides some basic details: Name ...

Contents of a file level Fileset will be delivered to devices, with matching permissions and ownership.  The entire directory structure of the Fileset will be copied, with any directories created if not yet existing. Example 1 Example 2 Additional items...

What Special Filesets may be created for PKG and MSI installers.  These will automatically instal the software on deployment activation.  Why It is usual for Admins to just simply require PKGs or MSIs to instal on activation.  To simplify the process, FileW...

There are three primary verification settings. Each of these settings causes the related file(s) to behave differently once deployed. Self Healing Files set as self-healing will be replaced on devices with those within the Fileset, if different...

Windows registry files may be included within a Filesets and edited within FileWave.

Unlike File Level Filesets, Apple VPP Filesets contain the details of the App from the App Store, including the link to the App, with 3 distinct tabs, Details, Kiosk and Configuration.   FileWave does not store Apps from the App Store, devices will pull the A...

Apps developed outside of the App Store may also be delivered to devices, where developer requirements are met.  Documents may also be delivered to devices. These Apps or documents may be stored either locally on FileWave Servers or remotely, with a URL link ...

Profiles utilise Apple’s defined payloads, allowing management or configuration of User and System.  FileWave presets User or System correctly where only one option is available for included payloads.  Some payloads, though, could be either User or System as s...

Android Filesets are created from either the public or private Play Store.  Additionally, Web Apps may be considered. Three tabs are available for a Play Store App Fileset: Configuration, Permissions and Managed Properties.  The later will only contain mana...

Properties exist for most Filesets, but options displayed will vary depending upon Fileset type. File Level Filesets include: Properties Additional features, including Reboot (force sub-option), priority and an option to alter the verification f...