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TeamViewer Pre-Requisites
Evaluation Guide
Welcome and thank you for choosing FileWave, the all-inclusive device management solution for Windows, macOS, iOS, tvOS, Android, and ChromeOS!
TeamViewer: Creating a new session
End of Life Statements
Profiles (Apple)
Apple Configuration Profiles contain settings and restrictions to manage and configure Apple devices. These profiles are created and distributed by administrators or IT departments to enforce specific configurations, policies, and restrictions on iOS, iPadOS, ...
Booster Setup
Everything you need to set up your Booster Environment
Location Tracking
Dude, where's my device? Ever needed to locate a device but don't even know where to start? Well that will not be a concern with anymore since FileWave offers Location Tracking for every supported platform. This section will outline the requirements and pro...
Booster Auto-Upgrade
WhatThis feature will offer FileWave administrators (14.4+) a centralized way to upgrade all their boosters from within FileWave.When/WhyHaving to ssh or remote control to every booster to download and run the booster upgrade takes too much time. Starting with...
Custom Fields
Extend Inventory even more? Check. With FileWave you can even further extend your Inventory Reporting capabilities by creating Custom Fields for your devices. FileWave's Custom Fields can be manually entered per device, imported via CSV file, or scripted fo...
Troubleshooting
TeamViewer: Features Overview by Platform
What TeamViewer includes many different functions that make it superior to our earlier toolset (Observe Client) which was limited to Mac and Windows and was screen control only. The functions in TeamViewer vary by operating system and are quite extensive. T...
Software Updates (Apple)
The Software Updates section provides essential information and guidance on keeping your Apple products up to date with the latest operating system (OS) and third-party software updates. It covers both OS updates, including iOS, iPadOS, macOS, and tvOS, as wel...
TeamViewer: Licensing Overview
What The use of TeamViewer within FileWave is limited by the permissions of the particular administrator, and by the number of available TeamViewer licenses within the account. When/Why A FileWave Administrator must have an assigned TV license to activate R...
iOS / iPadOS
iOS and iPadOS are the operating systems developed by Apple for their mobile devices, including iPhones and iPads, respectively. Both operating systems share a similar foundation but have slight variations to cater to the specific form factors and functionalit...
TeamViewer: Assigning Licenses
What The use of TeamViewer within FileWave is limited by the permissions of the particular administrator, and by the number of available TeamViewer licenses within the account. We'll show you in this article how you can assign these licenses. When/Why When...
tvOS
tvOS is the operating system developed by Apple specifically for the Apple TV digital media player. It is based on iOS and shares many similarities with its mobile counterpart. tvOS provides a user-friendly interface optimized for the TV screen, allowing users...
TeamViewer: Session to a Device where the FileWave agent is broken or missing
What What if the device you are trying to manage doesn't have a FileWave client installed yet, or what if it is malfunctioning in some way? Is there a way to start a TeamViewer session in another way through FIleWave? When/Why Many times a remote device is...
macOS
macOS is the operating system developed by Apple for their Macintosh computers. It is the software that runs on Apple's desktop and laptop computers, providing users with a graphical user interface (GUI) and a wide range of features and functionalities. macOS ...
TeamViewer: Frequently Asked Questions
What TeamViewer is a powerful, and many-faceted tool, so you are bound to have some questions. FAQ Q: Can you open multiple TeamViewer sessions simultaneously?A: Yes, indeed. Q: What happens if you try to open a session to a device that is offline?A: Nothi...
Archived FileWave Versions (Unsupported)
FileWave downloads that are kept for troubleshooting but are not supported.