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Open Source Software included in FW v15.3.0
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Use Dark Mode in FileWave Central
Choose a FileWave Central theme FileWave Central can use a light theme, a dark theme, or follow the appearance selected for your computer. The choice is local to the computer running Central, so each administrator can use the theme that suits their workspace. ...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are ChromeOS reset actions you can send from FileWave. Powerwash resets the Chromebook to a factory-reset state. Wipe Users clears local user data while keeping the Chromebook enrolled for the next user. When/Why Powerwash Powerwa...
Restart ChromeOS Devices
What Send Restart from FileWave Central or FileWave Anywhere to reboot one or more managed Chromebooks. Use it after an update that requires a restart or as a targeted troubleshooting step. Before you restart a Chromebook Plan around the active user Restart in...
App Portal and Kiosk 2 Transition History
iOS/iPadOS App Portal FileWave 15.3 moved the iOS/iPadOS App Portal out of technical preview and made it the supported self-service application. This page records that transition; use the current Kiosk articles for setup and deployment guidance. FileWave 16 re...
FileWave Compatibility Mode - EOL
What Compatibility Mode was removed with FileWave 15.4.0. When/Why Communication between FileWave components has relied on TLS certificates for years. Compatibility Mode existed to help older clients, specifically clients older than 13.1, stay managed by a new...
macOS Imaging with IVS - EOL
What macOS Imaging: Apple changes such as APFS, T2 chips, and Apple silicon moved macOS setup away from traditional imaging. With Compatibility mode deprecated, FileWave no longer keeps macOS imaging options in IVS. When/Why Apple has discouraged macOS imaging...
Windows 32-bit FileWave Client End of Life
What changed FileWave 15.3.0 ended support for 32-bit Windows because the Windows Kiosk introduced in that release depends on 64-bit libraries. During that initial transition, the FileWave Client process ( fwcld) remained 32-bit, so Fileset deployment and scri...
Evolution of OS Updates on Apple devices (15.3+)
Despite being a critical task in Endpoint Management, OS Update management is unfortunately quite a chaotic journey. The days of merged-1.sucatalog.gz and /usr/sbin/softwareupdate. Initially, macOS softwareupdate command could be used to manually control Sof...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article covers a Debian-focused shell script that automates Let's Encrypt SSL certificate setup for a FileWave server on Debian 12/13. The script supports two challenge methods: HTTP-01 (standalone certbot) DNS-01 (Cloudflare) Bot...
Google Admin Sync Interval for ChromeOS
What As an administrator managing ChromeOS devices, you may want to change how often FileWave syncs with Google Admin. When/Why FileWave syncs ChromeOS data from Google Admin, including the organizational unit a device belongs to. If you make frequent ChromeO...
FileWave Boosters Improved Server Message Routing
What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your device...
Legacy Web Clip App Portal for Older iOS and iPadOS Devices
What this workaround provides An older iOS or iPadOS device that cannot install the current FileWave Kiosk app can open the legacy web App Portal through a Web Clip. When to use it Use this only as a temporary access path while an older device remains in servi...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
Google Chrome Managed (macOS)
Description Chrome browser user experience may be managed on multiple device types by way of a Google Management Token available through the Google Admin Console. Details on obtaining a token and Chrome management can be found in the following KB: Managed Goo...
Microsoft Enterprise Platform Single Sign-on for macOS
What Platform Single Sign-on (Platform SSO or PSSO) extends Apple's Extensible SSO framework to the macOS login and account experience. For Microsoft Entra ID deployments, this workflow builds on FileWave's Microsoft Enterprise SSO plug-in for Apple devices gu...
Importing a Grafana Dashboard
What If another FileWave environment already has a useful Grafana dashboard, you can import its dashboard JSON instead of building the dashboard again from scratch. When/Why Import a dashboard when you have a trusted dashboard export from another system and wa...
Using Grafana for Data Aggregation
What Grafana dashboards in FileWave can aggregate report data, such as grouping devices by FileWave Client version or counting devices missing each patch. This article shows how to build an aggregated visualization from a FileWave report. When/Why Use data agg...