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Control Await Configuration state (ADE enrolled devices)
What When Apple devices are enrolled via the Device Enrollment Program (DEP)—now known as Automated Device Enrollment (ADE)—they enter an “Await Configuration” state during the initial setup. In this mode, the user cannot interact with the device until the co...
Deploying iOS Applications to macOS Devices Using FileWave
What With the latest updates to FileWave 15.5.0, administrators now have the capability to associate iOS application filesets with macOS devices. This means that if an application is compatible with both iOS and macOS platforms, it can be installed on macOS d...
Background Tasks (DDM status - macOS)
What FileWave has integrated Apple’s Declarative Device Management (DDM) capabilities to enhance the monitoring of background tasks on macOS devices. This new feature allows administrators to receive detailed reports on the background tasks that are present. ...
Force Enable Notifications on iOS and macOS for FileWave Kiosk
What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS and iOS/iPadOS devices, administrators can deploy an Apple Profile that forces notifications for the com.filewave.kiosk2 and com.filewave....
FileWave Debian Appliances and Networking Issues
What FileWave provides pre-built Appliances, quick to setup and peace of mind all should be well. These currently include: FileWave Server Booster IVS Out of the box, FileWave Appliances are configured to use DHCP. You should note that these concepts...
Apple MDM Command History
What Any Apple devices that are MDM enrolled should receive MDM Requests. Each Client Info lists the requests for that device. Why MDM Command History exists to display all requests queued and sent to devices, along with the result of those requests; addit...
Windows Imaging in FileWave: Secure Imaging Option (15.5+)
What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...
Apple Device Management - DDM Assets
What In FileWave 15.5, a new feature called Assets has been introduced to enhance Apple’s Device Declarative Management (DDM). Assets are reusable components that can be shared among different configurations. They allow administrators to create common setting...
Truce Family integration with FileWave
What TRUCE Family on FileWave is a dynamic device management solution designed to balance smartphone use in schools and at home. It allows schools and parents to customize and control access to apps and services based on location, activity, and time, ensuri...
OTRS integration with FileWave
What The integration between OTRS and FileWave unifies IT ticketing and multi-platform device management into a single, efficient platform. This collaboration enhances automation, reduces manual processes, and ensures real-time data accuracy, all while stre...
Execute Powershell Scripts as Defined User
Description By default, the FileWave Client executes scripts and tasks with elevated permissions (System on Windows). The below shows a method to launch a command as an alternate user. Ingredients Text editor FileWave Central Directions This method r...
Apple Customise User Access in ASM/ABM
What A new feature for iOS 17, iPadOS 17, and macOS 14 from Apple, Customise User Access controls Managed Apple IDs access to Apps and services. Requires either Apple School or Business Manager Access control includes: iCloud and App FaceTime and iMessa...
FileWave Automation Scripts
This article contains the scripts used by the Downloads page. The scripts are here for documentation purposes. Scripts FileWave Server Upgrade fwxserver_upgrade.sh - This script is used by the Download page fro FileWave Server upgrades on Debian. Some detai...
FileWave Custom Installer
Why When installing the FileWave client on computers, it is necessary for the client to know certain information, for example, the FileWave Server address, whilst other information may also be useful to include: Boosters, Booster Routing, Enabling/Disabling R...
Superprefs Fileset
Description When creating a Custom Client installer, client preferences are packaged inside the installer, e.g. server name, ports, Boosters, etc. However, it is not always the case that one set of preferences is appropriate for all devices. Superprefs is a...
Troubleshooting Deployment Issues with the FileWave Upgrade Fileset
If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. macOS Deployment Issue: Devices show that the latest FileWave Client is not installed despite deploying the Fileset. Solution...
FileWave Version 15.5.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...
Open Source Software included in FW v15.5.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Apple Push Notification Service
What Like to know a new message has been sent? Want to see how many messages are unread from the Home Screen, per App? The following is really just for information, describing APNs. Push Notifications are mostly designed to allow 3rd party Apps the abi...
MDM Command History Content Pack
Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...