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FileWave Version 15.3.1 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Open Source Software included in FW v15.3.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
US K-12 Starter Pack
Description The US K-12 Starter Pack gives a new FileWave environment a sample device-group structure, Custom Fields, Reports, and Grafana dashboards designed for a school district. Use this pack for a new or recently configured environment. Importing it into ...
FileWave Overview - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...
FileWave Version 15.4.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoin...
Customer Event Schedule
This calendar shows upcoming FileWave customer-facing events, including training sessions, office hours, demos, product discussions, and other FileWave-hosted activities. If you want to stay current on live sessions, this is the best place to start. Subscribe ...
Custom Field Annotated Field Sync for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console. When/Why In FileWave 15.3+ we have changed how Annotated Cu...
Legacy macOS zsh Background Item Notification
What the notification means After a Mac first upgrades to FileWave Client 15.3.0 or later, macOS may display "zsh is now running in the background". This is a legacy notification associated with FileWave using the system zsh shell for client scripting. What t...
How to Import a Content Pack
What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The Windows FileWave Client runs as a Windows service, so uptime, local changes, crashes, or service problems can affect whether it is available. This article provides a PowerShell example for checking a list of Windows devices for FileWave Client service...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Control Which Apps Appear in Kiosk (15.3+)
FileWave Kiosk shows apps and other content assigned for self-service installation. A standard app assignment does not make the app appear in Kiosk, even when Allow removal is enabled. What changed in FileWave 15.3 Before FileWave 15.3, an app with a standard ...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What After upgrading FileWave Server, IVS, and clients, imaging may fail when the environment uses a self-signed SSL certificate. When/Why Use this workaround when IVS imaging fails after an upgrade and the environment does not use a root-trusted SSL certifica...
Resolve FileWave Kiosk SSL and Manifest Validation Errors (15.3+)
What FileWave Kiosk installation can fail on macOS or Windows with a manifest validation error followed by an SSL error. The example below was first documented with Kiosk 15.3.1. When/Why This usually means the device cannot reach or trust the Kiosk package ho...
Managing Client States via the FileWave API
What Use the FileWave API to move a device between the Tracked, Archived, Missing, and Untracked states. 0 = Tracked 1 = Archived 2 = Missing 3 = Untracked When/Why This is useful when you need to archive a retired device, reinstate a device that should be m...
Setting the Password on First Login to FileWave Appliances (15.5+)
What Starting from FileWave version 15.5.0, there have been important changes to the default login process and security features of the FileWave Appliance: Disabled Root Login: The root user is now disabled from logging in directly to enhance security. N...
Business/Generic Starter Pack
Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation! Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...
MSFT Defender Reporting - Content Pack
Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together. Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...