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What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend.  When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...

What FileWave 11 introduced Booster Routing, a feature that allows off-loading direct traffic to the server by routing messages via Booster. This feature provides additional security if you only allow boosters to connect to your server and have all your devic...

What If you have an iOS/iPadOS device that is older than what is officially supported by FileWave and you are working ok but you can't get the Kiosk (App Portal) to install. When/Why You can revert for now to the old WebClip using the documented process her...

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

Description Chrome can be managed using methods outlined in the KB: Google Chrome Configuration Recipe (mac0S) However, from the Google Admin Console, it is possible to create a Management Token, push the token to devices and then control the browser experie...

What With Platform Single Sign-on (Platform SSO), we can utilize SSO extensions that extend to the macOS login window, allowing users to synchronize local account credentials with an identity provider (IdP). In this case, we are combining what is provided her...

What There's no need to build a grafana dashboard from scratch if you can "borrow" one from a friend.  This article explains how to import a grafana dashboard from another system. When/Why We'll want to import a dashboard whenever someone else has done the ...

What Grafana has been included within FileWave for quite some time, but only with a recent update does Grafana have the ability to do data aggregation without using Prometheus.  This article shows you how to use this feature. When/Why We'll use Data Aggrega...

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

Description Starter packs are what the name implies...a great way to jump-start your new FileWave installation!  Starter packs are built for selected customer verticals and provide client group structure as well as sample reports and dashboards. Note: Starte...

Description About Content Packs: FileWave is immensely powerful, but can be daunting when it comes to stitching the various components together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn ...

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endpoi...

What As a FileWave customer I want to know when FileWave is holding events for Training or other events run by Sales, Marketing, or other teams at FileWave. How The customer events calendar is posted at https://www.filewave.com/customer-events/ for you to b...

What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console.  When/Why In FileWave 15.3+ we have changed how Annotated Cu...

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

What Content Packs are a great add-on for FileWave to give you fully pre-built solutions that you can use right out of the box. When/Why Whenever we want to make use of a content pack to give us a helping hand, we'll need to import the content into our File...

What The FileWave Client on Windows is like any other software service...the service can be impacted by computer uptime, user interference, crashes, etc.  This article gives you a way to INDEPENDENTLY check that a list of devices has the FileWave Client, and ...

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...