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FileWave / Multi-Platform Topics
The FileWave / Multi-Platform Topics section is a dedicated resource that covers a range of subjects related to FileWave, a comprehensive device management solution, and addresses multi-platform topics that don't fit into specific categories. Discover insights...
Apple
This category provides concise, practical information on using FileWave's Unified Endpoint Management (UEM) for Apple devices. It covers key topics like setup, deployment, and management of Apple devices using FileWave. Whether you're a new user or an experien...
FileWave Server Backup and Restore
Summary Backing up your FileWave server is always a good idea. Back in '97, a friend of mine spilled a pot of coffee on our server rack; you never know when bad things can happen to your hardware. Now, it's bad enough to lose the hardware, but think of all th...
Microsoft
This category delivers succinct, practical insights on using FileWave's Unified Endpoint Management (UEM) for Microsoft devices. It covers crucial topics such as setup, deployment, and management of Microsoft devices using FileWave. Whether you're a novice use...
Apple School & Business Manager
Apple School Manager (ASM) is a web-based portal for educational institutions to manage Apple devices, apps, and user accounts. It simplifies device deployment and content distribution for schools. Apple Business Manager (ABM) is a web portal for businesses...
APNs Certificate Creation & Renewal on macOS Computers (Keychain)
Description Apple Mobile Device Management (MDM) requires an Apple Push Notification service (APNs) certificate; renewable yearly. APNs ExpiryIf APNs certificates are allowed to expire, all MDM communication will be lost, until renewed. The following guide ...
This category offers focused, actionable information on using FileWave's Unified Endpoint Management (UEM) for Google devices. It encompasses essential topics like installation, deployment, and management of Google devices using FileWave. Whether you're a begi...
1. Installation and Setup
Please follow this "Installation and Setup" guide step by step to determine how FileWave will fit into your existing environment.
Customer Resources
This category is a comprehensive hub for all resources designed to enhance your experience as a FileWave customer. It includes information about our Customer Experience team, Product Management insights, access to our Discord community, and resources from Foun...
2. Client Pre-Requisites
Please review all steps in the sections that correspond with each device type you would like to manage in FileWave.
FileWave Product Management
At FileWave, Product Management plays a key role in determining the trajectory of our solutions. Our commitment to transparency involves regularly sharing our product roadmap, a strategy that both fosters trust with users and ensures our product evolution rema...
Community Engagement
Information on our communities, training systems, and how to connect with us.
3. Client Enrollment
Please follow each section that corresponds with the device types you want to enroll in FileWave. You will notice that some device types, such as iOS and macOS, contain new information, while Windows and Chromebooks redirect to a previous section.
Microsoft Windows MDM
FileWave MDM services can manage Windows 10 and 11 by using the MDM protocol. The built-in management client is able to communicate with a third-party server proxy that supports the protocols to perform enterprise management tasks.
4. Fileset Creation and Deployment
Please review the sub-sections in this "Fileset Creation and Deployment" guide for your managed OS platforms. Once you have you have at least one Fileset created, please review the guide on how to Associate your Filesets.
FileWave Discord Server
Everyone who uses FileWave appreciates learning more about it and being able to discuss ways of using it with other customers. For that reason, we also run a Discord server that can be accessed via the button below. Look forward to live events with demos and t...
Microsoft Windows Package Manager (WinGet)
Microsoft winget is a new command line driven interface to access the msstore repository. It works very similarly to something like apt-get if you have ever used that in a Linux environment. In FileWave 15.4 we have introduced direct integration with WinGet to...
5. Inventory Reporting
Please follow the steps outlined in this section to learn more about FileWave's robust Inventory Reporting capabilities.
TeamViewer
TeamViewer is a widely used remote access and control software that seamlessly integrates with FileWave, a comprehensive device management solution. By integrating directly with FileWave, users can leverage the power of TeamViewer's remote capabilities within ...
FileWave Best Practice Playbooks
Welcome to the FileWave Best Practice Playbooks section of our Knowledge Base. Here you’ll find a collection of comprehensive guides and best practices designed to help you maximize the potential of your FileWave solutions. Each playbook is tailored to tackle ...