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Playbook: Device Refresh / Back to School
Step into the 'Device Refresh' Playbook, your go-to resource for handling large-scale device re-enrollments. Suitable for any organization, this playbook simplifies the process from device auditing to post-enrollment support. Discover how to utilize FileWave's...
Self-signed SSL Certificates
Inventory Reports
Your information. Your way. Inventory Reports help you choose exactly which device data to return, then save that view for refresh planning, Smart Groups, troubleshooting, or scheduled email delivery. Quick answer: In current FileWave versions, this feature is...
Software Updates (Windows)
The Software Updates (Windows) section provides essential information and guidance on keeping your Windows operating system and third-party software up to date. Stay informed about the latest updates, including security patches, bug fixes, and new features, to...
Fileset Revisions
FileWave Foundry
FileWave Foundry is FileWave’s online learning and certification platform. It is built for customers who want to learn FileWave at their own pace, whether they are just getting started or looking to go deeper on day-to-day administration and best practices. Wh...
Smart Groups
Clever Integration - EOL
This is the FAQ for the email that was sent out to customers on October 29, 2021, about Clever integration being discontinued. Please check back here over time as our answers may evolve over time as we work with customers. FAQ Q: When will the Clever integr...
Integrations
The Integrations section provides valuable information and resources on integrating FileWave with other essential systems and tools. Discover a range of integration possibilities to enhance the functionality and streamline the management of your FileWave envir...
Fileset Magic
FileWave Official Version Support Statement
What FileWave supports the two latest major versions at any time. For example, if the current version is 15.5.x, we support versions 15.5.x and 15.4.x. Major releases occur roughly every quarter. What does “officially support” mean? We will investigate and ...
Linux Tips and Tricks
The Linux Tips and Tricks section is a valuable resource for enhancing your Linux operating system knowledge, which is essential for optimizing your experience with FileWave Server, Boosters, and IVS. This section provides a wide range of tips and tricks that ...
Observe Client - EOL
FileWave removed the Observe Client feature from the computer client in FileWave 14.8.0. TeamViewer replaced it for remote-control sessions. TeamViewer provides the current cross-platform remote-control workflow for FileWave-managed devices. FAQ Q: How does th...
PSImage - Alternative Windows Imaging
This is a concept that Professional Services created that uses Microsoft tools and ties into FileWave. This is not supported as a solution by Technical Support but is being shared so someone could use the ideas and concepts if they are helpful. Discussion in D...
Automated Device Enrollment (ADE)
This was formerly known as the Device Enrollment Program (DEP).
Device Discovery - EOL
What Device Discovery is retired. FileWave deprecated Device Discovery in FileWave 14.9.0 and removed it in FileWave 15.0. When/Why Device Discovery was not effective enough for production environments and saw little use. If you need basic network scanning out...
Volume Purchase Program (VPP)
Android device management pre-EMM - EOL
What This notice explains that Android device management pre-EMM, also known as APK delivery, was deprecated as of FileWave v14.9.0. When/Why Android EMM is the replacement for the much older method of managing Android devices. This change does not affect envi...