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What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

What The FileWave Client on Windows is like any other software service...the service can be impacted by computer uptime, user interference, crashes, etc.  This article gives you a way to INDEPENDENTLY check that a list of devices has the FileWave Client, and ...

Description FileWave stores many different types of logs.  Many of these logs are designed to roll over, either to new files or by removing older entries.  In the majority case, FileWave logs do not store data with GDPR concern, however it is possible that fi...

Summary FileWave Installers by default leave Windows Firewall settings untouched. This article provides scripts that opens the Windows Firewall so the Windows processes can accept connections from the outside.  For FileWave 15.5 we have baked this in to the ...

What FileWave Windows Network Sweeper is a troubleshooting bundle for finding Windows clients that are online but not communicating correctly with the FileWave Server, then attempting a targeted repair. Typical causes include misconfiguration, user interventio...

What When you create a Custom Client installer, the FileWave Client preferences are packaged into that installer: server name, ports, Boosters, and related client settings. That is useful for the base configuration, but one preference set is not always right f...

What FileWave components need reliable network access to the destinations listed in Default TCP and UDP Port Usage. Depending on the workflow, that may include the FileWave Server, FileWave Boosters, FileWave cloud services, vendor services from Apple, Google,...

What The FileWave Windows Client upgrade fileset uses a more orchestrated process than a typical Windows software deployment. For most Windows software deployments, the FileWaveWinClient service runs the installer as the local system account. A client upgrade ...

If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. Scope: This article covers upgrade fileset deployment, redeploy, and Windows import/extraction issues. If the Windows upgrade fi...

All you need to do to enroll a Windows Client is to deploy a customized FileWave Client MSI to your machines. We typically recommend using an existing tool capable of deploying a MSI such as Group Policy. This customized MSI can also be "baked" into a Windows...

Management Mode Management Mode controls whether a computer client is fully managed or inventory only. It has two values: Managed, which is the normal mode, and Inventory only. To change the setting, right-click the client and select Management Mode. Inventory...

What Microsoft PsTools includes PsExec, a remote command-line tool that can help troubleshoot a Windows device when the FileWave Client is not responding through normal FileWave channels. When/Why Use PsExec when you need an interactive command prompt on a Win...

What Use fwcld -s to ask the FileWave Client what it is currently doing on macOS or Windows. This is useful when you have local access to a device and need a quick status check without waiting for server-side inventory or logs. When/Why The command shows clie...