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Booster Setup
Everything you need to set up your Booster Environment
Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)
What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...
Booster Overview
Introduction A Booster in the context of FileWave is a critical component designed to scale the management of devices within a network. It is a server component that can be installed on macOS, Windows, and Linux systems and is used to distribute data from the...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background". When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...
Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate
What You are experiencing difficulties imaging machines after upgrading your FileWave Server, IVS, and Clients while using a Self-Signed SSL Certificate. When/Why This step is necessary when using a Self-Signed SSL Certificate. Ensure to include this additi...
Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)
What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...
App Portal / Kiosk v2 transition (15.3+)
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
Removing pre-15.3 Kiosk Customizations (macOS/Windows)
Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...
Kiosk with macOS in a VM: Enabling Metal support
Description The new Kiosk requires 'Metal' support. VMware does not support metal by default. It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...
Using PowerShell to Remotely Check the Windows FileWave Client Status
What The FileWave Client on Windows is like any other software service...the service can be impacted by computer uptime, user interference, crashes, etc. This article gives you a way to INDEPENDENTLY check that a list of devices has the FileWave Client, and ...
Confirming Firebase APIs are enabled for Chromebooks (15.4+)
What When setting up Chromebooks you need to ensure that the right APIs are enabled. In FileWave 15.4 there are 2 APIs that are required that were not previously needed. You may have these enabled, but you should still do this process just in case they are no...
Kiosk 1.0 for macOS/Windows - EOL
What As the new desktop Kiosk 2.0 for macOS and Windows released with FileWave 15.3.0. In 15.3.x and 15.4.x the old Kiosk 1.0 is also included in the client. Noteworthy also is this new Kiosk is 64bit only. When/Why Some functions are still performed by Ki...
FileWave Kiosk displays Company Information
Description As an enhancement to the FileWave Kiosk / App Portal on macOS, Windows, and iPadOS/iOS, version 15.4 includes a view for Organisation Information. Information Details for the organisation may be filled out in the Preferences tab of FileWave Cent...
Resolving “Login failed: User sync failed” Error in Grafana
What This article addresses the issue of encountering a “Login failed: User sync failed” error when logging into Grafana through FileWave Anywhere. When/Why This error occurs when there is a username conflict between Grafana and FileWave. Specifically, if...
Deleting Old FileWave Client or Server Log Data
Description FileWave stores many different types of logs. Many of these logs are designed to roll over, either to new files or by removing older entries. In the majority case, FileWave logs do not store data with GDPR concern, however it is possible that fi...
Booster Installation
Description Booster software is compatible with either macOS, Windows or Debian. All necessary installers or appliances can be found on the current download pages: FileWave Software Downloads Installers Debian Linux has two options. FileWave provides (as...
Applications Preventing Reboot (macOS/Windows)
Description Before the FileWave client reboots a computer, where the Fileset properties are set to reboot, a warning can be expected to 'Quit All Running Processes' with a list for the user to address. Some processes do not respond to FileWave Clients reques...