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64 total results found

Open Source Software included in FW v15.3.1

Downloads Open Source Software used in FileWave

FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...

FileWave Version
15.3.x
OSS

Forcing wiped ChromeOS devices to re-enroll (15.3+)

ChromeOS

What By default, wiped ChromeOS devices automatically re-enroll into your account without users having to enter their username and password. Re-enrollment ensures that the ChromeOS devices remain managed and policies you set are enforced on the ChromeOS devic...

FileWave Version
15.3.x
ChromeOS

Google Admin Sync Interval for ChromeOS (15.3+)

ChromeOS

What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend.  When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...

ChromeOS
FileWave Version
15.3.x

Custom Field Annotated Field Sync for ChromeOS (15.3+)

ChromeOS

What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console.  When/Why In FileWave 15.3+ we have changed how Annotated Cu...

ChromeOS
FileWave Version
15.3.x

FileWave Server on CentOS - EOL

End of Life Statements

As FileWave continues to develop our industry-leading multi-platform solution, our primary goal is to make it as simple, stable, and scalable as possible. With the End of Life of CentOS on June 30th 2024, beginning with 15.2.0, the FileWave Server will be ship...

FileWave Version
15.2.x
EOL
FileWave Version
15.3.x
FileWave Version
15.4.x
Debian
CentOS
FileWave
Boosters
FileWave
IVS
FileWave
Server

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Client notification for zsh running in the background

FileWave Client Troubleshooting

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

macOS
FileWave Version
15.3.x
FileWave
Client

Automatic updating of iOS/iPadOS Kiosk (15.3+)

Kiosk

What The New App Portal in FileWave 15.3.0 represents a significant upgrade designed to enhance the management and distribution of apps across iOS/iPadOS devices. This feature aims to simplify app deployment, allowing for a more streamlined and efficient proc...

Kiosk
FileWave Version
15.3.x

Android device management pre-EMM - EOL

End of Life Statements

What This is a notice that as of FileWave v14.9.0 that Android device management pre-EMM (aka APK delivery) is deprecated. When/Why Android EMM is the replacement for the much older method of managing Android devices. This change should not affect you if yo...

FileWave Version
15.2.x
FileWave Version
14.9.x
EOL

FileWave Version 15.1.0 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endp...

FileWave Version
15.1.x

FileWave Version 15.1.1 (Unsupported)

Downloads Archived FileWave Versions (Unsupported)

The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform! Our goal in the 15.1 release is to bring iOS 17, iPadOS 17 and tvOS 17 support to our customers, together ...

FileWave Version
15.1.x

Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)

Kiosk Troubleshooting

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

FileWave Version
15.3.x
FileWave
Kiosk
iOS
iPadOS

Kiosk should show only Kiosk associated Apps (15.3+)

Kiosk

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...

FileWave Version
15.3.x
FileWave
Kiosk

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...

FileWave
Kiosk
FileWave Version
15.3.x

Let's Encrypt Setup for FileWave Server (Debian)

Certificates

What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...

FileWave Version
15.3.x

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave
Kiosk
FileWave Version
15.3.x

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

FileWave Version
15.3.x
FileWave
Kiosk

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

FileWave Version
15.3.x
iOS
iPadOS
FileWave
Kiosk

Return to Service feature for iOS/iPadOS

iOS / iPadOS

What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...

FileWave Version
15.1.x
iOS
iPadOS
ADE
FileWave Version
15.2.x