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Open Source Software included in FW v15.3.1
FileWave is a device management solution that uses a variety of open source libraries and software (OSS) to provide its features and functionality. We believe in the importance of open source software and are committed to giving back to the community. By listi...
Forcing wiped ChromeOS devices to re-enroll (15.3+)
What By default, wiped ChromeOS devices automatically re-enroll into your account without users having to enter their username and password. Re-enrollment ensures that the ChromeOS devices remain managed and policies you set are enforced on the ChromeOS devic...
Google Admin Sync Interval for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you may want to change the frequency that FileWave will sync with the Google Admin backend. When/Why When FileWave syncs with Google, there is information like what OU a device is in that is synchronized. ...
Custom Field Annotated Field Sync for ChromeOS (15.3+)
What As an administrator managing ChromeOS devices you want to update the Annotated Custom fields in FileWave, but aren't sure how soon those changes will be reflected in the Google Admin console. When/Why In FileWave 15.3+ we have changed how Annotated Cu...
FileWave Kiosk for macOS and Windows overview (15.3+)
This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...
FileWave Client notification for zsh running in the background
What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background". When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...
Android device management pre-EMM - EOL
What This is a notice that as of FileWave v14.9.0 that Android device management pre-EMM (aka APK delivery) is deprecated. When/Why Android EMM is the replacement for the much older method of managing Android devices. This change should not affect you if yo...
FileWave Version 15.1.0 (Unsupported)
These downloads are provided for the purposes of migrations and should not continue to be used in production. You should upgrade to either the most recent release or the one prior. They can always be found here: Supported FileWave Versions The FileWave endp...
FileWave Version 15.1.1 (Unsupported)
The FileWave endpoint management suite allows you to manage your devices wherever they are, wherever you are, whatever they are, and all in one platform! Our goal in the 15.1 release is to bring iOS 17, iPadOS 17 and tvOS 17 support to our customers, together ...
Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)
What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...
Kiosk should show only Kiosk associated Apps (15.3+)
What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...
Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)
What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...
Let's Encrypt Setup for FileWave Server (Debian)
What This Knowledge Base (KB) article discusses the use of a shell script to automate the process of setting up Let's Encrypt SSL certificates for a FileWave server. Let's Encrypt is a free, automated, and open Certificate Authority (CA) that provides SSL cer...
App Portal / Kiosk v2 transition (15.3+)
Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...
Removing pre-15.3 Kiosk Customizations (macOS/Windows)
Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...
Kiosk with macOS in a VM: Enabling Metal support
Description The new Kiosk requires 'Metal' support. VMware does not support metal by default. It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...
FileWave Kiosk for iOS/iPadOS overview (15.3+)
What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...
Return to Service feature for iOS/iPadOS
What Even though devices can be erased remotely, getting them back into service is a manual process, as it requires someone to physically touch them and take them through Setup Assistant. Apple is removing the additional manual step with the introduction of R...
White Labeling the Chromebook Extension
What It was previously possible to customize the user-visible information for the FileWave Inventory Extension. It was possible to customize icons, name and description. This involved: Download chromebook-whiteboxing.zip and modify the data inside (adding ...
Powerwash / Wipe Users on ChromeOS (15.3+)
What Powerwash and Wipe Users are features on ChromeOS that allow users to reset their Chromebook to its original state, effectively erasing all user data and returning the device to its factory settings. These features are particularly useful for managing de...