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Device Actions Overview
What Device Actions are all of the "actions" or "commands" that you can execute against an endpoint from the FileWave WebAdmin. Actions are taken from the (...) button in the Devices view, or from the detail view of any particular device. When/Why Having i...
Clear Activation Lock
What The Clear Activation Lock command removes an Activation Lock that has been imposed on a device through the use of an AppleID and the FindMy options. When/Why There are two main instances when you'll use this command...while erasing a device, Clear Acti...
Clear Passcode
What The Clear Passcode command is used to remove the current passcode that is assigned to a device. (Will not show unless a passcode is set on the device in question) When/Why You can use this command clear that passcode (if set). Particularly useful when...
Clear Restrictions Passcode
What The Clear Restrictions Passcode command is used to remove a passcode that has been set to prevent restrictions from being changed. A restrictions passcode must be set on device for this command to show in the admin. You can make an Apple Profile that w...
Copy to Group
What A device can have many clones/alias/copies in many groups When/Why Use this function to place a clone/alias/copy into many groups How Use the ellipsis (...) to the right of the device in the View - Devices and select "Copy to Group(s)"
Edit Device Fields
What A device can have many fields both custom and built-in. When/Why Use this option when a single device needs its inventory fields updated. For changing many at once see Upload Devices and/or Data How Use the ellipsis () to the right of the device i...
Lock Device
What An iOS device can be locked using FileWave Anywhere. Locking a device is the same as if you pushed the device lock button locally. If no passcode exists, the device can be unlocked without one. If a passcode exists, it is required to unlock the device...
Move to Group
What The Move to Group command is similar to the Copy to Group command, but Move to Group will move the current object rather than copy it. This also means that the selected object must be capable of being moved. For instance, a copy in a smart group can be...
Performing Actions on Multiple Devices
What We are pleased to announce that in version 14.5+ of the FileWave WebAdmin console, you can now perform "Actions" on multiple devices at a time. When/Why When managing a large environment, it is a frequent occurrence to want to make the same change to m...
Remove from Group
What The "Remove from Group" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences. But, in the native admin Delete was the same for the original object and the copies, even though the result was diff...
Remove from System
What The "Remove from System" command is what you might remember from the native FileWave admin as "Delete", and it has the same consequences. But, in the native admin Delete was the same for the original object and the copies, even though the result was dif...
Rename
What The "Rename" command as the name implies is a command for renaming a device. The behavior of this command varies widely based on the OS of the device and other factors. When/Why In its simplest form, this command (<iOS 12 with no naming restrictions o...
Restart (Windows)
What Starting from FileWave version 14.7+ we added support for remotely rebooting a Windows system from both the Web and Native administrators. When/Why As an IT administrator, a remote reboot is sometimes required to address a problem or complete an instal...
Send Verify Command
What The Send Verify command is one of the most frequently used commands because it is such an excellent way to find out "Is stuff working?" When/Why This command sends a series of inventory requests to the device in question. Basically we are asking the d...
Set Tracking Mode
What Device tracking, or Tracking Mode is used to find the geolocation of managed devices. Setting your expectations about device tracking data is very much key when using these commands, as the capabilities differ widely by OS of the device, the type of dev...
Wipe Device
What The command name of "Wipe Device" is probably warning enough, but this command is a destructive command to erase the current device. In v14 of the WebAdmin, this command is restricted to iOS devices. When/Why With iOS devices, the Wipe command is the ...
Windows MDM Wipe Command
What 14.8+ FileWave introduces the option to Wipe MDM enrolled Windows devices from the Web Admin console. When/Why The options from the ellipsis now include the Wipe option. Option to Wipe will only be visible for Windows devices which are MDM enrolled. ...
Group Navigation (Devices View)
What Primary navigation within the devices view is done using the Groups pane in the left portion of the devices view. When/Why We will use this navigation pane extensively to set our location and just generally to browse the device tree. How How your dev...
Individual Device View
What The individual device view is a detailed level view of all pertinent details about any individual device. The URL for this view is always going to be in the form of https://my.server.address/devices/<fw_device_id>/info. This deep url allows you to easi...
Tree / List View Toggle
What The Tree/List View option within the Devices view allows you to toggle between a traditional "tree" or "directory" type of view and a more "flat" view that just shows endpoints. When/Why In the Tree view (the default), as you navigate the group structu...