Clear Restrictions Passcode

What

The Clear Restrictions Passcode command removes a passcode that was set to prevent restrictions from being changed. A restrictions passcode must already be set on the device for this command to appear in FileWave Anywhere.

You can also deploy an Apple Profile that prevents a restrictions passcode from being set.

When/Why

Use this command when a restrictions passcode was set and is unknown or forgotten. The device must be managed in a way that supports this command; for example, it cannot be sent to a User Enrollment BYOD device.

How

In FileWave Anywhere, go to View - Devices, open the ellipsis (...) menu to the right of the device, and select Clear Restrictions Passcode.