Skip to main content

Clear Activation Lock

What

The Clear Activation Lock command removes Apple Activation Lock from an eligible managed Apple device. Activation Lock is tied to Apple ID and Find My, so this command is the admin recovery path when a locked device needs to be erased, reassigned, or returned to service.

When/Why

Use Clear Activation Lock when Activation Lock would otherwise block setup or reuse. In FileWave Anywhere, Clear Activation Lock is available as an option in Wipe Device and as a direct command from the device actions menu:

KXuHR0MzxynF1cQP-embedded-image-lwdodfg4.png

How

To send the direct command, select the device, open Clear, and choose Clear Activation Lock.

ZmoTx0VG7stAKErE-embedded-image-mdkklegq.png

You can also configure Activation Lock behavior in the DEP/ADE profile.