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Booster Monitor and Configuration Settings
Booster Monitor When you first launch Booster Monitor, it will attempt to connect to the Booster at the default address of 127.0.0.1 with the assumption that you are running the monitor on the system you installed it on. You can change that address to any v...
Networking - Assign static IP Address for a FileWave Appliance
For the Linux based FileWave Server, Booster, or IVS if you cannot use the port https://server:10000 to change network setting please follow the instructions below: Debian Linux Changing the IP address in Debian 12 involves different steps compared to CentOS...
What are "Server Messages" and why do I want them?
What Perhaps you have seen the option in Superprefs Editor or in Client Monitor about "Route server messages via boosters" and asked yourself what that was? When/Why We know that when a client is talking to the FileWave server it does a check-in every so ...
Device Details - Booster Client Preferences Reporting
What Want to ensure that your clients are connected to your boosters? Maybe even ensure your FileWave Clients are configured with the proper FileWave tickle time interval, is the “Route server messages via boosters” checked, or the current upstream is reporti...
Opening FileWave Central / Anywhere in a Specific Language (macOS)
What FileWave Admin will automatically use the language, if supported, set on the workstation at installation (default English). It is however possible to run FileWave Admin in a different language, as shown below. When/Why Sometimes even though your compu...
Opening FileWave Central / Anywhere in a Specific Language (Windows)
What When you install FileWave Admin, it will automatically use the language you have set on your workstation (if not available, it will default to English). If you want to change FileWave to run in another language, you have to launch Central/Admin with an a...
Configuring and using the Dashboard
In FileWave Central, the Dashboard is the first view an administrator gets of their FileWave environment. The Dashboard is designed to give the FileWave administrators a quick view of their server and be able to focus in on a missing setting, or a possible ser...
Location Tracking Technologies
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is per your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before activating loc...
Location Tracking Setup
FileWave Location Tracking The location reporting feature in FileWave is disabled by default. It is recommended that you; verify that this feature is in accordance with your organization’s policies and AUP (Acceptable Use Policy). Notify your end users before...
FileWave App Portal for iOS (IPA Install)
For FileWave 15.3.0+ please note that the IPA is automatically deployed. Once 15.3.0 is released please see: Automatic updating of iOS/iPadOS Kiosk (15.3+) Once an iOS/iPadOS device is enrolled, the FileWave App Portal will be automatically installed. The ve...
Kiosk Package Updates Category (macOS PKG)
Description Kiosk may show 'Package Updates' for associated PKG Filesets where older PKGs are already installed on the device. Information When a PKG Fileset is associated, as a Kiosk item, to a device, the FileWave Client will check the PKG receipts on t...
Adobe Air (Windows EXE)
Description Need to deploy Adobe Air onto your Windows machines? Here is what you need to know to make that fileset. Ingredients Adobe Air installer FileWave Central Directions Download the most recent Adobe AIR Installer from http://get....
Retiring a device from FileWave
Whether selling or removing devices that no longer function or are beyond use, it may be necessary to remove them from FileWave. The following steps should assist with this process. The basics are: Ensure all enrolment configuration is removed from device...
FileWave Client Configuration Settings
Configuration Settings are found in the Windows registry or macOS plist: macOS: /usr/local/etc/fwcld.plist Windows FileWave 15.4.2 or lower: HKLM\Software\FileWave\WinClient (32bit OS), HKLM\Software\FileWave\WOW6432\WinClient (64bit OS) Windows FileWave ...
FileWave Client Status Check: How to ask the client what it is doing on macOS and Windows
What The FileWave client, available for both macOS and Windows, allows administrators to verify its status and understand the tasks it's currently handling. This can be accomplished by executing a specific command in the Terminal application on macOS, or the ...
Locking Devices
What is it? What are device locks? What is the difference between "Lock" and "Lock Devices" The locking behavior is the same for macOS, Windows, iOS, and non-EMM Android. Answer Lock / Unlock Lock - Locking a client binds that client to the current model ...
Placeholders
Placeholders Placeholders for computers and mobile devices are useful in many situations where you need to create a device FileWave has not seen yet, and pre-assign them varying content: Import new Windows computers and assign them what image you want to p...
Exporting Data
What From almost any view in the FileWave WebAdmin you can export the data in the current view. When/Why Typically we will want to export data when we want to put it into some other format, like a spreadsheet or a presentation. How As you'll see below, ex...
Search Criteria
What The general upper-right Search tool () will search for devices from within any view in the FileWave WebAdmin. When/Why We'll use this tool to quickly get to any device, from anywhere within the admin for those quick one-off support types of issues. We...
Update Model
What In every view of the FileWave WebAdmin, you are going to see this icon () in the header right beside a label for the Model Number (). The "model" in FileWave is the concept of committing changes to be ready for production so to speak. Each time the mod...