Advanced Search
Search Results
36 total results found
White Labeling FileWave Components
Use the guides below to apply your organization's name, colors, logos, and enrollment branding to supported FileWave components. Choose the component you want to change. Each linked article lists the supported assets, settings, and rollout steps for that part ...
Create and Manage Fileset Associations
Use FileWave Central's Associations pane to connect Filesets with Clients, device groups, Smart Groups, and clones. The pane also controls deployment timing, Kiosk availability, deactivation, and removal behavior. An association is the link between a Fileset a...
Find iOS and iPadOS 27-Compatible Devices with Inventory Reports
Description Use the included JSON definitions to import two Inventory Reports (formerly Queries) that identify managed iPhone and iPad devices in Apple’s published iOS 27 and iPadOS 27 compatibility lists. One report lists compatible devices; the other lists m...
Find Macs Compatible with macOS 27 Using Inventory Reports
Description Use the included FileWave Inventory Reports to identify managed Macs that Apple lists as compatible or incompatible with macOS 27. Prerelease information: macOS 27 is currently in preview. Apple may change the supported-device list before the final...
Resolve a Revoked Apps and Books (VPP) Token
Problem FileWave Central can show VPP token is Revoked on the Dashboard or during a manual Apps and Books (VPP) sync. This can happen when the same location token is uploaded to another service, including Apple Configurator. Solution Download a fresh Apps and ...
MDM Command History Content Pack
Description The MDM Command History Content Pack installs ready-made Reports and a dashboard for reviewing Apple MDM command activity in FileWave. Use it to inspect recent commands, connect profile identifiers with profile names, see which apps and profiles ar...
What iOS and iPadOS App Data Does Inventory Report?
FileWave Inventory can report which apps are installed on managed iOS and iPadOS devices. Apple MDM does not provide the per-app usage history that a desktop FileWave Client can collect. Use app inventory to answer which devices have a specific app or which ap...
Create and Update PKG and MSI Filesets
What FileWave can create installer-aware Filesets for macOS PKG and Windows MSI packages. The Fileset runs the installer when its deployment activates. Why Use this Fileset type for a standard PKG or MSI that does not need custom install arguments or extra orc...
Location Tracking Technologies
FileWave location reporting FileWave location reporting is disabled by default. Before enabling it, confirm that the workflow follows your organization's privacy policy, acceptable use policy, and local requirements. Notify users in advance and test the permis...
Manage ADE Account Tokens in FileWave Anywhere
What An Automated Device Enrollment (ADE) token connects FileWave to an MDM server record in Apple Business Manager or Apple School Manager. FileWave uses the token to synchronize assigned devices and ADE enrollment profiles. During Setup Assistant, an eligibl...
Assign Apple Books to Managed Apple Accounts with VPP
Description Managed Apple Accounts and user-assigned licenses This guide explains how to use VPP user assignment to distribute Apple Books (formerly iBooks) to Managed Apple Accounts (formerly Managed Apple IDs). FileWave can silently associate the VPP user w...
Return to Service for tvOS
What Return to Service can erase a managed Apple TV and automatically prepare it for reuse. Use it when an Apple TV must be reassigned without sending a technician through Setup Assistant. On tvOS 18 or later, FileWave can include the Wi-Fi and enrollment data...
Apps and Books (VPP) Token Renewal
Description Apps and Books tokens expire annually. The FileWave dashboard shows renewal warnings by turning the token status yellow as the expiration date approaches, then red after the token expires. Use this process to download a fresh token from Apple Schoo...
Why Apple Device Enrollment Prompts for an IdP Login
Why the login prompt appears An identity-provider login prompt during macOS, iOS, or iPadOS enrollment is expected when the FileWave IdP configuration has Enrollment enabled. The prompt can use Google, Keycloak, Okta, or Microsoft Entra ID, depending on the co...
Microsoft Enterprise SSO plug-in for Apple devices
What the Enterprise SSO plug-in does The Microsoft Enterprise SSO plug-in provides single sign-on for Microsoft Entra accounts on macOS, iOS, and iPadOS. It works with applications that support Apple's Enterprise SSO framework and can extend SSO to older appli...
Use IdP Attributes in FileWave Custom Fields
What IdP Custom Fields bring identity attributes from an Identity Provider (IdP) into FileWave Custom Fields. FileWave 16.2 introduced this provider for Apple devices. Common sources include Okta, Google, Microsoft Entra ID (formerly Azure AD), and Keycloak. W...
Add a Mac to Apple Business Manager or Apple School Manager with Apple Configurator
Apple Configurator for iPhone can add an eligible Mac to Apple Business Manager (ABM) or Apple School Manager (ASM), even when the Mac was not purchased through Apple or a participating reseller. After Apple records the Mac, assign it to FileWave and complete ...
Apple Apps and Books (VPP) Filesets
Apple Apps and Books Filesets—still labeled VPP in parts of FileWave—represent App Store apps and books rather than files uploaded to the FileWave Server. Their Details, Kiosk, and Configuration tabs control deployment behavior, self-service presentation, and ...