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644 total results found

Deploying iOS Applications to macOS Devices Using FileWave

macOS

What With the latest updates to FileWave 15.5.0, administrators now have the capability to associate iOS application filesets with macOS devices. This means that if an application is compatible with both iOS and macOS platforms, it can be installed on macOS d...

FileWave Version
15.5.x
macOS

Background Tasks (DDM status - macOS)

DDM (Apple)

What FileWave has integrated Apple’s Declarative Device Management (DDM) capabilities to enhance the monitoring of background tasks on macOS devices. This new feature allows administrators to receive detailed reports on the background tasks that are present. ...

FileWave Version
15.5.x
DDM
macOS

Force Enable Notifications on iOS and macOS for FileWave Kiosk

Kiosk FileWave End-User Notifications

What To ensure that notifications from the FileWave Kiosk and End User Notifications are consistently displayed on macOS and iOS/iPadOS devices, administrators can deploy an Apple Profile that forces notifications for the relevant Kiosk app bundle identifiers....

FileWave Version
15.5.x
macOS
FileWave Version
16.0.x
FileWave Version
16.3.x

Windows Imaging in FileWave: Secure Imaging Option (15.5+)

Network Imaging / IVS Troubleshooting Imaging

What In FileWave version 15.5.0, significant changes have been made to the Windows Imaging process using the Imaging Virtual Server (IVS). Previously, when imaging or capturing a Windows system, the device would mount NFS (Network File System) volumes directl...

FileWave Version
16.2.x
FileWave Version
15.5.x
FileWave
IVS
Troubleshooting

Apple Device Management - DDM Assets

DDM (Apple)

What DDM Assets let you define reusable values for Apple Declarative Device Management configurations. Use them for shared settings such as credentials, server details, certificates, or other data that more than one DDM configuration needs. Instead of copying ...

DDM

FileWave Automation Scripts

FileWave General Info Troubleshooting

This article contains the scripts used by the Downloads page. The scripts are here for documentation purposes. Note that you don't need to directly deal with this page aside from reference documentation. Each download page has the right 1-liner for upgrading t...

Troubleshooting Deployment Issues with the FileWave Upgrade Fileset

FileWave Client Troubleshooting

If you’re experiencing issues deploying the Upgrade Fileset to devices, the resolution steps depend on the target operating system. Scope: This article covers upgrade fileset deployment, redeploy, and Windows import/extraction issues. If the Windows upgrade fi...

FileWave Version
15.5.x
FileWave
Client
Troubleshooting
Privacy Preferences
v.3
PPC
macOS

MDM Command History Content Pack

Content Packs Performance Packs

Description FileWave is immensely powerful, but can be daunting when it comes to stitching the various components of a complex workflow together.  Content packs are meant to give you a leg-up in creating distributable content and are also a great way to learn...

Content Pack Type
Performance
FileWave Version
16.1.x

Android 500 device limit on enrollment

Android Troubleshooting

This article will be updated as we find out more information. As of now this issue is resolved. Last updated: April 11, 2025 What Google's Permissible Usage page has updated from no explicit maximum number of devices per project (it was a soft 1000 prior, re...

Android

DRC INSIGHT - Cross-Website Tracking Profile

Software Deployment Recipes (iOS/iPadOS)

Description The DRC INSIGHT™ Online Learning System (DRC INSIGHT) is a secure, web-based system that supports and enhances the testing experience for students and educators. It is a proven and extremely reliable online testing platform, having successfully de...

Apple Profile
iPadOS

IdP Redirection URL change (15.5.1+)

Identity Provider (IdP) Integration Troubleshooting

What In FileWave 15.5.1 there was a change to the redirection URLs used for an IdP setup in FileWave so that the 3rd URL would use port 20443 instead of the usual 443 for HTTPS.  When/Why In FileWave 15.5.1 we wanted to account for servers where port 443 wa...

FileWave Version
15.5.x
IdP

Apple Client Health Dashboard

Content Packs Performance Packs

Description FileWave can stitch many parts of a workflow together, but building that from scratch can take time. Content packs give you a working example that you can import, inspect, and adapt for your own environment. Once you use this dashboard, please cons...

Content Pack Type
Performance
FileWave Version
16.1.x

Modifying IVS Init.gz for testing purposes

Network Imaging / IVS Troubleshooting Imaging

What With the IVS, target devices uses init.gz as the boot image over the network. For troubleshooting purposes, you may want/need to make a change to this image (for instance to change a driver file or to make some workaround).  When/Why This is not an act...

FileWave
IVS
FileWave Version
15.5.x
FileWave Version
16.0.x

Enrolling Apple devices why am I prompted for IdP login?

Identity Provider (IdP) Integration Troubleshooting

What When I enroll a macOS, iOS or iPadOS device a pop-up shows asking me to login to Google, Keycloak, Okta or Microsoft Entra ID (Azure) and I'm not sure why. When/Why This can happen if you setup an IdP in FileWave and enabled the "Enrollment" checkbox. ...

Mitigating Privilege Escalation in Fileset Executables

Filesets / Payloads Fileset Scripts

What This article reflects the behavior in FileWave 16.0.0+ When deploying Filesets in FileWave;  It’s possible to include a Verification Script that runs every 24 hours (or at system restart) on Windows and macOS. You might also have a Requirements Scri...

Security
FileWave Version
16.0.x

Missing Device Message in Kiosk for macOS and Windows (16.0+)

Kiosk

What As a FileWave Administrator, you sometimes need a reliable method to signal that a device is no longer available for normal use. The “Missing Device” message in the Kiosk is designed precisely for this purpose. When a macOS or Windows client is flagged a...

FileWave Version
16.0.x
FileWave
Kiosk

FileWave Support Resources

Community Engagement

These are tools that you will use with Technical Support to troubleshoot issues and this page can be accessed via https://go.filewave.com/supportresources or https://supportresources.filewave.com. TeamViewer QuickSupport .      Port Tester v16       On Window...

FileWave
Port Tester
FileWave Version
16.0.x

macOS Malware Knowledge Base (by Stuart Ashenbrenner)

Apple General Info

What The macOS Malware Knowledge Base, curated by Stuart Ashenbrenner, Principal macOS Security Researcher at Huntress, is a centralized collection of technical articles and detailed research covering known macOS malware families. This resource provides compr...