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What is it? Use this article to distinguish Lock / Unlock from Lock Device. They sound similar, but they control different behavior. The locking behavior is the same for macOS, Windows, iOS, and non-EMM Android. Answer Lock / Unlock Lock binds a FileWave Clien...

Custom Fields let you create custom inventory values and assign or populate them through administrator values, client scripts, legacy command-line values, LDAP, or CSV import. In FileWave Central, open Assistants > Custom Fields, then choose Import CSV or Edit...

What FileWave can send scheduled reports and test messages through the mail settings in FileWave preferences. Google SMTP accounts may return a Bad Request error during setup if the account is not ready for the app-password workflow shown below. When/Why For G...

Description FileWave stores software version values as text because vendors can include letters, build labels, or other non-numeric characters. If you need a Smart Group or inventory report to answer whether a macOS app is older than the approved version, use ...

What Webmin is included with self-managed FileWave appliances for server-level configuration. This article applies only to self-managed or on-premises FileWave Server appliances. Hosted FileWave customers do not manage Webmin access on the hosted server. When/...

What Use Send Verify when you want a managed device to check in, refresh inventory, and process the inventory or MDM requests FileWave sends for that platform. When/Why Send Verify asks the selected device to report current inventory and process the relevant v...

Use the Report toolbar button on a selected Fileset, multiple selected Filesets, or a Fileset Group to check deployment status for the selected item. In FileWave 16.1 and later, the Fileset Report table includes Client Name, Client ID, Fileset Revision Name, F...

What This article explains what FileWave backs up for Hosted FileWave Servers, how often those backups run, and when a restore request usually applies. When/Why FileWave performs daily backups for Hosted FileWave Servers and retains those backups for 30 days. ...

What FileWave can associate iOS app Filesets with compatible macOS devices. If Apple allows the app to run on Mac and your organization has available licenses in Apple School Manager or Apple Business Manager, FileWave can install that app on eligible macOS de...

Extend Inventory even more? Check. Custom Fields let you add organization-specific inventory data to FileWave devices. You can enter values manually, import them from CSV, or populate them with client scripts on macOS and Windows. Those values can then appear ...

Description When a Fileset requires a reboot, the FileWave client can warn the user to "Quit All Running Processes" before the restart continues. Some apps and background processes do not respond cleanly when FileWave Kiosk uses "Quit all" or "Quit Application...

What Your Windows MDM integration uses an application that you create in the Microsoft Entra admin center. When/Why This application connects Windows Autopilot enrollment, the scoped Microsoft Entra users, and the MDM discovery redirection to your FileWave MDM...

Use this page when a Chromebook should be reassigned, retired, sold, disposed of, or removed from FileWave’s ChromeOS management view. ChromeOS devices are different from macOS, Windows, and FileWave Client devices because FileWave syncs Chromebook records fro...

Use this workflow when you need to remove the Google OAuth token from FileWave and stop ChromeOS management for the environment. This disables ChromeOS integration in FileWave Central and returns the ChromeOS license count to zero. This page disables ChromeOS ...

What In FileWave Anywhere, payloads can be moved to another location or removed when they are no longer needed. When/Why Move a payload when you are reorganizing payloads or when a payload was created in the wrong location. How Use the ellipsis menu to the rig...

What In FileWave Anywhere, you can edit profile payloads, change properties for other payload types, and review basic payload deployment information. When/Why Use the Payload view when you need to inspect a payload, check deployment status, or adjust payload p...

What The Licenses view in FileWave Anywhere shows license availability for VPP/App Store apps and other managed licenses. When/Why Use this view when you need to check whether enough app licenses are available before or during a deployment. A quick review can ...

What The Options tab controls deployment behavior, including install type, timing, and VPP license assignment when the payload supports those settings. The available options depend on the payload type. When/Why For simple payloads, such as an iOS VPP app, you ...