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35 total results found

Embracing the Dark Side: Dark Mode for FileWave Central (15.3+)

FileWave Central / Anywhere Settings

What Once upon a time, in a brightly lit world of screens, a shadowy figure emerged, promising salvation to our eyes: Dark Mode. As legends of its comfort and sleekness spread across the realms of software applications, we at FileWave decided it was time to e...

FileWave Version
15.3.x
FileWave
Central

Booster System Requirements

Boosters Booster Setup

Requirements As of May 2023 v15.0.1 the below are supported for running Boosters, but for updated information always consult the specific release on the Downloads Page. The FileWave Booster can also be installed on a Virtual Machine. macOS 12, 13 (Intel an...

FileWave
Boosters

Booster Overview

Boosters

Introduction A Booster in the context of FileWave is a critical component designed to scale the management of devices within a network. It is a server component that can be installed on macOS, Windows, and Linux systems and is used to distribute data from the...

FileWave
Boosters

Booster Deployment Planning

Boosters

Planning Scalability is largely determined by how many devices can be maintained simultaneously in a managed environment. A standalone FileWave Server can support a limited number of devices. Linux and macOS-based FileWave Servers can support between 1000-150...

FileWave
Boosters

Networking - Assign static IP Address for a FileWave Booster Appliance

Boosters Troubleshooting

For the Linux based Booster if you cannot use the port https://server:10000 to change network setting please follow the instructions below: Debian Linux Debian Linux Changing the IP address in Debian 12, which uses systemd-networkd for network management,...

FileWave
Boosters
Debian
CentOS

FileWave Server should not have IPv6 enabled

FileWave Server Troubleshooting

What Enabling IPv6 on FileWave Server, Boosters, or IVS could lead to unexpected networking issues. IPv6 is a complex networking protocol that, while supported on macOS and Linux operating systems, is not optimized for use with FileWave. Therefore, it's recom...

FileWave
Boosters
Debian
CentOS
FileWave
Server
FileWave
IVS

FileWave Kiosk for macOS and Windows overview (15.3+)

Kiosk

This article will explain the details of the refreshed Kiosk for macOS and Windows that is included in FileWave 15.3+. Browse Payloads/Filesets The "Browse Payloads/Filesets" screen is a central feature within the app that enables users to explore and discov...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Client notification for zsh running in the background

FileWave Client Troubleshooting

What When I upgraded my FileWave Client to 15.3.0 or newer I saw a popup saying "zsh is now running in the background".  When/Why This happens once when first going to version 15.3.0 or higher of the client on macOS. There is nothing to do. This popup is be...

FileWave Version
15.3.x
FileWave
Client
macOS

Checking what version of iOS/iPadOS App Portal is being pushed out (15.3+)

Kiosk Troubleshooting

What How do I know what version of App Portal (Kiosk) is being pushed out to iOS/iPadOS devices? When/Why After a FileWave upgrade, there likely will be a new version of the iOS/iPadsOS IPA pushed out through the automatic upgrade process. Because this proc...

FileWave Version
15.3.x
FileWave
Kiosk
iOS
iPadOS

Kiosk should show only Kiosk associated Apps (15.3+)

Kiosk

What Before FileWave 15.3, apps that are directly deployed to the device and have the “Allow removal” option checked are shown in Kiosk. If the user decides to remove them from their device, that app is shown in Kiosk—in case the user changes their mind and w...

FileWave Version
15.3.x
FileWave
Kiosk

Imaging Issue After Upgrading FileWave and Using Self-Signed SSL Certificate

Network Imaging / IVS Troubleshooting Imaging

What You are experiencing difficulties imaging machines after upgrading your FileWave Server, IVS, and Clients while using a Self-Signed SSL Certificate. When/Why This step is necessary when using a Self-Signed SSL Certificate. Ensure to include this additi...

Certificates
FileWave
IVS

Resolving SSL and Manifest Validation Errors with FileWave Kiosk Installation (15.3+)

Kiosk Troubleshooting

What This article addresses an issue encountered during the installation of the new FileWave Kiosk v.15.3.1 on macOS and Windows devices. Users may encounter SSL errors and manifest validation failures that prevent the Kiosk from installing correctly. When/W...

FileWave
Kiosk
FileWave Version
15.3.x

App Portal / Kiosk v2 transition (15.3+)

Kiosk

Evolution of App Portal for iOS/iPadOS: Transition from Technical Preview to Official Release In our commitment to continuous improvement and user-centric development, we are excited to announce a significant milestone in the journey of App Portal for iOS/iPa...

FileWave
Kiosk
FileWave Version
15.3.x

Removing pre-15.3 Kiosk Customizations (macOS/Windows)

Kiosk Troubleshooting

Prior to FileWave 15.3 you had a method of customizing the Kiosk that is not used in 15.3 and beyond. Some of the customizations will be ignored with 15.3, but there are things you'll want to potentially remove and you may want to stop pushing out customizatio...

FileWave
Kiosk
FileWave Version
15.3.x

Kiosk with macOS in a VM: Enabling Metal support

Kiosk Troubleshooting

Description The new Kiosk requires 'Metal' support.  VMware does not support metal by default.  It is possible to add support, however the details provided are Beta and not only may the VM become unstable, but the host may also Kernel Panic. Use cautiously ...

FileWave Version
15.3.x
FileWave
Kiosk

FileWave Kiosk for iOS/iPadOS overview (15.3+)

Kiosk

What The Self-Service Kiosk is how you can offer an easy way for your users to install approved software without the need for IT to specifically assign it to a iPad or iPhone. Instead, you can assign a collection of approved applications to your devices, and ...

FileWave Version
15.3.x
iOS
iPadOS
FileWave
Kiosk

Using PowerShell to Remotely Check the Windows FileWave Client Status

FileWave Client Troubleshooting

What The FileWave Client on Windows is like any other software service...the service can be impacted by computer uptime, user interference, crashes, etc.  This article gives you a way to INDEPENDENTLY check that a list of devices has the FileWave Client, and ...

Windows
FileWave
Client

Confirming Firebase APIs are enabled for Chromebooks (15.4+)

ChromeOS

What When setting up Chromebooks you need to ensure that the right APIs are enabled. In FileWave 15.4 there are 2 APIs that are required that were not previously needed. You may have these enabled, but you should still do this process just in case they are no...

ChromeOS
FileWave
Server
FileWave Version
15.4.x

Kiosk 1.0 for macOS/Windows - EOL

End of Life Statements

What As the new desktop Kiosk 2.0 for macOS and Windows released with FileWave 15.3.0. In 15.3.x and 15.4.x the old Kiosk 1.0 is also included in the client. Noteworthy also is this new Kiosk is 64bit only.  When/Why Some functions are still performed by Ki...

FileWave Version
15.3.x
EOL
FileWave Version
15.4.x
FileWave
Kiosk

FileWave Kiosk displays Company Information

Kiosk

Description As an enhancement to the FileWave Kiosk / App Portal on macOS, Windows, and iPadOS/iOS, version 15.4 includes a view for Organisation Information. Information Details for the organisation may be filled out in the Preferences tab of FileWave Cent...

FileWave Version
15.4.x
FileWave
Kiosk