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FileWave SaaS Service Level Agreement
This Service Level Agreement (this “SLA”) is incorporated into the Terms of Service between FileW...
Cloud Hosting / Services Maintenance Schedule
Maintenance This document serves as a detailed guide to the deployment and maintenance processes...
Cloud Hosting Product Information
Overview Imagine you're running your FileWave server on a spare computer in your office. It seem...
FileWave Community Edition
The FileWave Community Edition is your exclusive ticket to the FileWave Management Suite, absol...
Professional Services & Training
If you seek expert help with your FileWave account or need to onboard new staff, the Professional...
Default TCP and UDP Port Usage
FileWave software uses the below-listed TCP/IP ports. These are default settings and may be confi...
How the FileWave Client Communicates
Enrollment At this point you have either installed the FileWave client onto a computer, or the c...
Revisions
Previously, updating one version of a software, for example, to a newer version, would require: a...
Dependencies
Dependencies offer a way to associate multiple Filesets with reliance upon other Filesets to be i...
Fileset Properties
Properties exist for most Filesets, but options displayed will vary depending upon Fileset type. ...
Android Apps
Android Filesets are created from either the public or private Play Store. Additionally, Web App...
Apple Profile Filesets
Profiles utilise Apple’s defined payloads, allowing management or configuration of User and Syste...
Enterprise Filesets and Documents (iOS only)
Apps developed outside of the App Store may also be delivered to devices, where developer require...
Apple VPP Apps
Unlike File Level Filesets, Apple VPP Filesets contain the details of the App from the App Store,...
Windows Registry
Windows registry files may be included within a Filesets and edited within FileWave.
Verification
There are three primary verification settings. Each of these settings causes the related file(s) ...
Desktop PKG and MSI Filesets
Special Filesets may be created for PKG and MSI installers. These will automatically instal the ...
Desktop File Level Filesets
Contents of a file level Fileset will be delivered to devices, with matching permissions and owne...
Filesets View
Creating a Fileset and deploying to clients can be relatively simplistic, e.g. PKG, MSI or VPP. ...
Script Best Practices
Description Tips and tricks for running Filesets with scripts Don't put passwords in scripts T...