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Retiring a device from FileWave

FileWave Client Offboarding Clients

Whether selling or removing devices that no longer function or are beyond use, it may be necessar...

Updated 11 hours ago by Sean Holden

FileWave Server Setup

Evaluation Guide 1. Installation and Setup

What server type is best for me? The first step to begin your FileWave Evaluation is to determ...

Updated 13 hours ago by Jared Jones

Android 500 device limit on enrollment

Android Troubleshooting

This article will be updated as we find out more information. Last updated: December 19, 2024 Wh...

Updated 1 day ago by Josh Levitsky

Chromebook Client Pre-Requisites

Evaluation Guide 2. Client Pre-Requisites

Before beginning the setup of the Chromebooks, we must first provide you with a temporary Activat...

Updated 2 days ago by Emma Ainsworth

Android System Apps

Android

During provisioning of devices, Android, by default, disables the built-in System Apps.  This of ...

Updated 3 days ago by Sean Holden

Android Lost Mode

Android

What Android Lost Mode is a security feature in FileWave’s Enterprise Mobility Management (EMM) ...

Updated 3 days ago by Andrew Kloosterhuis

Android devices with multiple policies

Android

What Android Policies can be used to manage settings on Android devices. For a list of some of t...

Updated 3 days ago by Josh Levitsky

Android EMM Global Default Policy Change (14.9+)

Android

What Prior to version 14.9 of FIleWave, Password and Keyguard policies were included automatical...

Updated 3 days ago by Josh Levitsky

Android apps are not installing immediately

Android

What As an administrator, you use FileWave to send a policy to an Android device.  This policy w...

Updated 3 days ago by Josh Levitsky

Android EMM Policies and Permissions

Android

Android EMM (Enterprise Mobile Management) allows you to create permissions and send policies. P...

Updated 3 days ago by Josh Levitsky

Deploying Google Play Web Apps

Android

Sometimes called a web clips, these are items that look like apps, but open to webpages. Creatin...

Updated 3 days ago by Josh Levitsky

Deploying Google Play Apps

Android

Follow this guide to deploy Google Play apps to you EMM (Enterprise Mobility Management) enrolled...

Updated 3 days ago by Josh Levitsky

Geofencing

Android

What In FileWave 14.1+ you are able to make policies for FileWave endpoint devices to specify wh...

Updated 3 days ago by Josh Levitsky

Force Location for EMM Android Devices

Android

Description This article describes the process of enabling Location Services on Android Devices....

Updated 3 days ago by Sean Holden

Embed WiFi in EMM Enrollment QR

Android

If you have a Google Policy Fileset with Network information in it. You can select it when you ge...

Updated 3 days ago by Josh Levitsky

Google Play Store Errors

Android Troubleshooting

Android EMM Google Play store errors If you see a 403 error (Figure 1.1): Server error; FileWav...

Updated 3 days ago by Josh Levitsky

Android EMM Zero-Touch Enrollment

Android

What Android Zero Touch Enrollment (ZTE) is a method for automatic device enrollment based on th...

Updated 3 days ago by Josh Levitsky

Android EMM Known Issues

Android Troubleshooting

Functionality Issue Notes Reference Enrollment of more than 500 devices is bloc...

Updated 3 days ago by Josh Levitsky

Setting the Primary Color, Name and Logo in Kiosk/App Portal (15.3+)

Kiosk

What This article provides step-by-step instructions for configuring the new Kiosk2 and App Port...

Updated 4 days ago by Josh Levitsky

Setting up the IVS (Imaging Virtual Server)

Network Imaging / IVS Getting started with the Imaging Virtua...

Guide for Networking Imaging with FileWave The following steps will assist you in the setup and ...

Updated 1 week ago by Jared Jones