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Edit Device Fields
What A device record can include both built-in inventory fields and custom fields. When/Why Use t...
Update your apps to the latest Firebase Cloud Messaging APIs and SDKs
What Google notified Firebase customers in December 2023 that legacy Firebase Cloud Messaging (FC...
Chrome OS: FileWave Inventory Extension Behavior (FAQ)
What The FileWave Chromebook Inventory extension collects Chromebook inventory details that are n...
Viewing Reports
What Opening a report lets you view the report results. When/Why Use this view when you need to i...
FileWave Knowledge Base AI Assistant
Who is Dave? Dave is the FileWave KB AI assistant powered by Wonderchat. It uses FileWave KB cont...
Kiosk with macOS in a VM: Enabling Metal support
Description The FileWave Kiosk requires Metal support when it runs in macOS. VMware does not enab...
Adding Devices
What This page shows devices awaiting enrollment and lets you create placeholders. You can also s...
Importing Computer Clients from a File
You can import a "tab-delimited" text file (not a CSV file). See Placeholders for more workflow i...
Moving the App Portal Web Clip using the Home Screen Layout Payload
FileWave no longer deploys a Web Clip version of the FileWave App Portal. The new version 2 Kios...
Open Source Software included in FW v16.4.0
FileWave is a device management solution that uses a variety of open source libraries and softwar...
Chromebook Enrollment
How to enroll Chromebooks into FileWave Before enrolling Chromebooks, review Platform Integratio...
Hardware Encryption Capabilities for Apple Hardware
What Apple devices can report hardware encryption details through MDM. These values help confirm ...
OS Software Updates - Automation Rules
What OS update management often means tracking frequent Apple and Microsoft updates, creating Fil...
Uninstall Filesets
What When software is no longer needed, the removal method depends on how it was originally deplo...
Enrolling Mobile Devices into FileWave
Before FileWave 11.1, iOS devices needed to enroll in MDM before they could be imported into File...
Enrolling Computer Clients into FileWave
Click the New Client toolbar icon to open the Create New Client window. Click Desktop clients to ...
ADE Naming
This article is for individuals who want to customize naming of ADE (formerly known as DEP) devic...
Working with FileWave Clients
Once the various devices have the FileWave Client installed, and they are enrolled with your File...
What is Compatibility Mode?
FileWave 13.1 introduced new security options and a mode to allow older clients to connect. Comp...
LDAP Preferences
FileWave supports connecting an LDAP directory, such as Active Directory, Open Directory, or eDir...