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Disable Chrome OS in FileWave
Use this workflow when you need to remove the Google OAuth token from FileWave and stop ChromeOS management for the environment. This disables ChromeOS integration in FileWave Central and returns the ChromeOS license count to zero. This page disables ChromeOS ...
Generating scheduled reports
Scheduled Reports send FileWave report results to one or more email addresses on a schedule, so an admin does not have to sign in and run the same report manually. They can be used for license reports or inventory Queries. How to create Scheduled Reports In Fi...
Use LDAP Groups for FileWave Central Administrator Access
FileWave Central can grant administrator access to users through an LDAP group account. Use this to map an Active Directory, Open Directory, or eDirectory group to a defined set of FileWave permissions. Only Active Directory supports recursive group membership...
Inventory Reports
Your information. Your way. Inventory Reports help you choose exactly which device data to return, then save that view for refresh planning, Smart Groups, troubleshooting, or scheduled email delivery. Quick answer: In current FileWave versions, this feature is...
FileWave Server Mail test receives Bad Request with Google SMTP Accounts
What This troubleshooting article applies when Authentication Method is set to Manual Setup and a Google SMTP account returns a Bad Request error because the account is not ready for the app-password workflow below. FileWave 16.4 also supports Google OAuth. Us...
Configuring FileWave Server Mail Preferences
What FileWave Server Mail Preferences controls outgoing email used for scheduled reports and other FileWave-generated messages. FileWave Central 16.4 provides two authentication methods under Preferences > Mail: Manual Setup for an SMTP server or relay, and OA...
Admin Login Using an IdP Provider
What After an identity provider (IdP) and administrator group access are configured, FileWave Central and FileWave Anywhere show an IdP sign-in option. Administrators can authenticate through Microsoft Entra ID, Okta, Google, or Keycloak instead of using a loc...
Deployments in FileWave Central
What A FileWave Deployment keeps its target rules, Filesets, exclusions, and deployment options together. In FileWave Central 16.4, included targets and Filesets appear side by side in one editor instead of on separate tabs. When/Why Use a Deployment when you ...
Fileset Creation and Deployment
Section Details Use the platform sections below to create the Filesets or profiles you need. After you have at least one Fileset, use this page to associate it with devices or groups. Windows Software iOS Software and Profiles macOS Software and Profiles Andro...
Change the Language in FileWave Central or Anywhere (macOS)
What FileWave Central and FileWave Anywhere can use the system or browser language, or you can select another supported language. When/Why Use this when an administrator needs FileWave in a different language from the Mac or browser, such as running Central in...
Use IdP Attributes in FileWave Custom Fields
What IdP Custom Fields bring identity attributes from an Identity Provider (IdP) into FileWave Custom Fields. FileWave 16.2 introduced this provider for Apple devices. Common sources include Okta, Google, Microsoft Entra ID (formerly Azure AD), and Keycloak. W...
Configure the FileWave Client Package for Windows MDM
What FileWave Windows MDM uses both Microsoft's MDM protocol and the native FileWave Client. MDM handles enrollment and policy commands, while the FileWave Client provides Filesets, inventory, and other client-based management. When/Why Configure the Windows C...
Battery Health Inventory Field
What FileWave 16.2.0 and later reports Apple’s Battery Health status in device inventory. Use it to find batteries that need service, devices that cannot report battery health, and hardware that reports a non-genuine battery. The possible values are: Normal – ...
Find Macs Compatible with macOS Big Sur Using a Custom Field
Description Import the included Custom Field to identify Macs that are compatible or incompatible with macOS 11 Big Sur. macOS Custom Field, returns either: compatible or incompatible The screenshot below shows Reports (formerly Queries) in an older version of...
Start a TeamViewer Remote Session on Windows
What This page shows what a Windows user sees during a prompted TeamViewer session and how FileWave Client preferences control prompted versus unattended access. Complete the TeamViewer prerequisites before starting. When/Why Use this workflow when a technicia...
Create and Edit Inventory Reports
FileWave 16.3.0 and later calls this feature Reports (formerly Queries). The screenshots on this page show the older Query Builder, but the core workflow still applies: choose criteria, add result fields, and set the Main Component that controls how rows are g...
Use Apple Classroom with FileWave
Apple Classroom is a teacher app for supported iPad and Mac devices. Teachers can open apps and websites, view or lock student screens, share student work through Apple TV, and manage Shared iPad sessions. FileWave can deploy the app to teacher devices and del...
Deploying Google Play Web Apps
Managed Google Play web apps, sometimes called web clips or website shortcuts, place an app-like icon on an Android device and open the URL you specify. Creating the Fileset Google Chrome must be installed and allowed on the target devices for managed web apps...